I have created a print form in print server properties on windows 7 workstation and it appears in this window ok. When going to print using network installed OKI microline 790 printer, the form is not appearing. It does not even appear if you go directly to the driver. The network print server is Win2k8 R2.

First, please let me know the detailed information about the print form which you mentioned and how did you configure it. You may go ahead and uninstall and re-install the existing drivers: · Remove printer driver =============== 1. Click the Start Button, type PRINTER in the search box and press Enter. 2. Right click on the OKI microline 790 printer and choose Remove Device. 3. Click the Start the Button, type APPWIZ.CPL in the Search box and press ENTER to launch "Programs and Features". 4. Try to uninstall all related OKI microline 790 printer software and utilities. 5. Restart the computer. Please use the steps to install a network, wireless, or Bluetooth printer. Please download the driver from the OKI site. Please Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability. If there is any problem encountered, please refer to the following link to check if it helps: Windows 7 Network printing problems Regards, Sabrina This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

First, please let me know the detailed information about the print form which you mentioned and how did you configure it. Hi Sabrina, I have done this two ways; firstly, via an autoit file that was installing a program that uses this printer and, secondly, maunally using the print server properties. Specifics are as follows... AutoIt script configuration ; Creates the custom paper size for use with the cheque printer. dim $vis Run ( "RUNDLL32 PRINTUI.DLL,PrintUIEntry /s" ) WinWaitActive ( "Print Server Properties", "" ) WinSetState( "Print Server Properties","", @SW_HIDE ) ControlCommand ( "Print Server Properties", "", 4622, "Check","" ) ; Select Create new form ControlSetText ( "Print Server Properties", "", 4603, "CPIT-Cheque" ) ; Enter name for form $vis = ControlCommand( "Print Server Properties", "", 4616,"IsEnabled","" ) ; if 1 is returned then control is enabled so continue. ; if 0 is returned then control is disabled because CPIT-Cheque already exists so abort. if $vis = 1 Then ControlCommand ( "Print Server Properties", "", 4620, "Check","" ) ; Select Metric ControlSetText ( "Print Server Properties", "", 4605, "20.00cm" ) ; Height ControlSetText ( "Print Server Properties", "", 4607, "18.65cm" ) ; Width ControlSetText ( "Print Server Properties", "", 4609, "0.00cm" ) ; Left Margin ControlSetText ( "Print Server Properties", "", 4611, "0.00cm" ) ; Right Margin ControlSetText ( "Print Server Properties", "", 4613, "0.00cm" ) ; Top Margin ControlSetText ( "Print Server Properties", "", 4615, "0.00cm" ) ; Bottom Margin ControlFocus ( "Print Server Properties", "", 4603 ) ; Put focus back on Form name ControlClick ( "Print Server Properties", "", 4616 ) ; Save form EndIf ControlClick ( "Print Server Properties", "", 1 ) ; Close form Manual configuration 1. Open the Devices and Printers window 2. Click on the Oki Printer 3. Click on "Printer Server Properties" 4. Click the "Create a new form" tick box 5. Type "Test Paper Size" in form name 6. Change the Width to 20cm and the Height to 15cm 7. Ensure the "Units" is set to "Metrics" 8. Click "ok" button I have already deleted and re-installed the oki printer a couple of times without error using the steps demonstrated in the link you posted above. There are no Oki software or utilities installed with the driver. I have read through the "Windows 7 Network printing problems" thread you linked and have not found anything that is relevant in this situation. I really hope you can see something that will make this form work Thanks Eka G

Hi Eka, Please check if it is able to configure the printer settings as following link: Choosing print options Regards, Sabrina This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Yes, this works correctly.

HI Eka G, Where are you finding drivers for 2008R2 and Windows 7 for the printer? The last supported OS that I found was XP.

Thanks for your attempts at helping. In the end our printer specialist installed the form on the queue on the 2008R2 server rather than installing the form on the workstation only - this successfully had the form showing up on the printer on the workstation correctly.