I have had several occurrences of Windows 7 updates hanging during install. This just happened to me when I was trying to install three "important" updates. I believe the one that got stuck was a driver for my NIC, a Marvell Yukon Gigabit that is built onto the Asus board. When the updates seemed to be just sitting there on the 2nd or 3rd of the updates, I chose to shut down the machine. When I did this, I got the screen that warns me not to shut the computer off, so I waited another 15 minutes or so. At first, I saw a lot of HDD activity, so I left it alone, but after another 15 minutes (a total of about 1/2 hour), I saw that the HDD activity had stopped, and the screen had gone black. I just hit the reset button, thinking that the black screen was a bad sign. Maybe my monitor just shut down after the scheduled delay, but in any case, this update was hung. When I restarted Windows, I did get the troubleshooting menu, but I chose to start normally. Windows started up without any problems, and there were no more pending updates. I later installed some Office 2003 updates without a problem. This is about the 3rd time this sort of thing has happened to me. The first time it happened, it was on the original install. Windows 7 said that it was updating a file of the ATK.. ACPI. After waiting more than an hour for this update to install, I hit the reset button. Windows did not seem to have any issues with this, except that it opened the troubleshooting menu on startup. After a couple of days, that same update was installed without any problem. FW

Hello FW, According to your problem description, I suggest you use the troubleshoot utility to narrow down the reason of the issue. 1. Click Start-> Control Panel. 2. Switch to Large icon view and click troubleshooting icon. 3. Click System and Security. 4. Click Windows Update and click Next. (The wizard will check and solve most of the known problem.) Since the issue only occurred occasionally, I suspect that it would be related to some specified update package. You might check whether the update is suitable to your computer; if not, just hide it from the update list. Thanks for your time and understanding! Andy