Random BSoD Windows 7, more common while surfing the web
Hello,
I have a week old computer with Windows 7 home premium and I keep getting a random BSoD every now and then. The error doesn't seem to be the same and I can't figure out what it is. I believe it may be a driver issue, but I'm stumped.
My hardware consists of:
ASUS P7P55D-E LGA Motherboard
Western Digital Caviar Blue WD6400AAKS 640GB
CORSAIR XMS3 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800)
Intel Core i5-750 Lynnfield 2.66GHz 8MB L3 Cache
XFX HD-577A-ZNFC Radeon HD 5770 (Juniper XT) 1GB 128-bit GDDR5 PCI Express 2.0 x16
Wireless Adapter D-link DWA-130 rev A1
September 9th, 2010 3:27am
I recommand to you to use the WhoCrashed software that reveals the drivers responsible for crashing your computer:
http://www.resplendence.com/whocrashed
If you find the suspectous driver, please re-install it with the use of its last version.
If WhoCrashed gave you no additional information, please update all your drivers and check if your problem is solved or not.
This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
Free Windows Admin Tool Kit Click here and download it now
September 9th, 2010 3:38am
Whocrashed has read this:
On Wed 9/8/2010 1:49:11 AM your computer crashed
This was likely caused by the following module:
ntoskrnl.exe
Bugcheck code: 0x1A (0x41790, 0xFFFFFA80015D8F30, 0xFFFF, 0x0)
Error: MEMORY_MANAGEMENT
Dump file: C:\Windows\Minidump\090810-26769-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Wed 9/8/2010 11:41:38 PM your computer crashed
This was likely caused by the following module:
ntoskrnl.exe
Bugcheck code: 0x1A (0x41790, 0xFFFFFA8000FCC330, 0xFFFF, 0x0)
Error:
MEMORY_MANAGEMENT
Dump file: C:\Windows\Minidump\090810-23680-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product:
Microsoft® Windows® Operating System
company:
Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Tue 9/7/2010 5:51:12 PM your computer crashed
This was likely caused by the following module:
ntoskrnl.exe
Bugcheck code: 0x19 (0x20, 0xFFFFF8A002325540, 0xFFFFF8A002325560, 0x5020204)
Error:
BAD_POOL_HEADER
Dump file: C:\Windows\Minidump\090710-36535-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product:
Microsoft® Windows® Operating System
company:
Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Tue 9/7/2010 1:38:37 PM your computer crashed
This was likely caused by the following module:
ntoskrnl.exe
Bugcheck code: 0x9F (0x3, 0xFFFFFA8005A3F060, 0xFFFFF80000B9C518, 0xFFFFFA80072432D0)
Error:
DRIVER_POWER_STATE_FAILURE
Dump file: C:\Windows\Minidump\090710-26457-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product:
Microsoft® Windows® Operating System
company:
Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Sat 9/4/2010 8:55:03 PM your computer crashed
This was likely caused by the following module:
atikmpag.sys
Bugcheck code: 0x116 (0xFFFFFA8003E54010, 0xFFFFF880063B9DCC, 0x0, 0x2)
Error:
VIDEO_TDR_ERROR
Dump file: C:\Windows\Minidump\090410-38969-01.dmp
file path: C:\Windows\system32\drivers\atikmpag.sys
product:
AMD driver
company:
Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
On Sat 9/4/2010 8:46:00 PM your computer crashed
This was likely caused by the following module:
ntoskrnl.exe
Bugcheck code: 0x19 (0x20, 0xFFFFF8A00658F4E0, 0xFFFFF8A00658F520, 0x5040201)
Error:
BAD_POOL_HEADER
Dump file: C:\Windows\Minidump\090410-29062-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product:
Microsoft® Windows® Operating System
company:
Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
On Sat 9/4/2010 8:38:55 PM your computer crashed
This was likely caused by the following module:
spsys.sys
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002BE74A1, 0xFFFFF88009424170, 0x0)
Error:
SYSTEM_SERVICE_EXCEPTION
Dump file: C:\Windows\Minidump\090410-29281-01.dmp
file path: C:\Windows\system32\drivers\spsys.sys
product:
Microsoft® Windows® Operating System
company:
Microsoft Corporation
description: security processor
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
The last error happened with a test I made by leaving some applications on while the computer goes to sleep mode. After trying to wake the computer, it crashed.
September 9th, 2010 4:55am
atikmpag.sys is one of the sources of your problem.
atikmpag.sys is the file associated with the ATI graphic card which runs with the same. You need to install the driver for the ATI graphic card which can be downloaded from the official site of ATI. Also download the latest one instead of older one for your
system.
There is other drivers that need to be updated and some of them were not identified.
I recommand to you to update all your drivers.
This should solve your issue.
This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
Free Windows Admin Tool Kit Click here and download it now
September 9th, 2010 5:13am
Please copy the dmp files from the folder C:\Windows\Minidump first to your desktop, zip all dmp into 1 zip file and upload the zip file to your Skydrive [1] and post a link here, so that I can look at the dumps.
André
[1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
September 9th, 2010 3:25pm
Here is the Minidmp:
https://cid-df525c7ca73f0dcb.office.live.com/self.aspx/.Documents
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September 10th, 2010 1:43am
After updating every possible driver and still receiving the BSoD, I found and ran memtest86. I believe the issue may be one of my memory sticks. Memtest produced about 510+ errors while running over eight tests.
September 10th, 2010 3:30am
MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041790 - UNknown cause
The DRIVER_POWER_STATE_FAILURE (9f) crach was caused by this driver:
Image path: \SystemRoot\system32\DRIVERS\MRVW24C.sys
Image name: MRVW24C.sys
Timestamp: Mon
Oct 29 04:22:31 2007
So update the driver, please.
Bug Check 0x116: VIDEO_TDR_ERROR
this was caused by your graphics card drivers.
For the this bug check: Bug Check 0x19: BAD_POOL_HEADER
please enable Driver verifier to get the causing driver:
http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html
when you get a new BSOD, boot to safe mode, disable driver verifier, reboot to normal mode and upload the newest dmp file from the folder C:\Windows\Minidump to your public SkyDrive folder and post the link here.
André
"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
Free Windows Admin Tool Kit Click here and download it now
September 10th, 2010 2:08pm
After the driver updates, I still had the MEMORY_MANAGEMENT BSoD; however, I went ahead and installed my replacement memory and everything has been working fine for the past few days.
Unfortunately, I cannot update the driver MRVW24C.sys since there are no newer drivers available. I managed to work around that by adjusting the power settings to the device (DWA-130 revA1 D-link wireless adapter) to stay on. It seems to
have fixed that issue, however, the device does have issues restarting after my computer comes back from sleep mode. A simple unplug/re-plug fixes that (until I get a newer adapter).
Thank you all for the help.
September 17th, 2010 8:18am
Thank you all for the help.
You're welcome :)"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
Free Windows Admin Tool Kit Click here and download it now
September 17th, 2010 8:20am