Hi,

I have a SCCM 2012 R2 CU3 installation where I use Endpoint Protection on the clients.

My problem is that when I run the report "Infected Computers" I see a list of the computers that are/were infected but the report shows the value "None" in the "Remediation status" field for a lot of the computers even though that the computers have been cleaned successfully.

If I look at the computer object in the SCCM console there is also listed None as the Remediation status.

How come that the status is not correct? How is the remediation status reported/calculated?

I can see that the report gets it information from the "ComputerStatus" field of the "v_GS_AntimalwareInfectionStatus" view.

Any help would be appreciated.

Hi,

Could you please upload a screenshot of your issue?

What's the Infection Status in the "Infected Computers" report?

You could also try to run the other endpoing protection reports to see if you can get more information.

Please make sure that you have choosed the correct collection in the console when check Malware Remediation Status.

Best Regards,

Joyce

Hi Joyce,

Thanks for your answer. I will try to upload a screenshot of the problem.