I am using Dell notebook running Windows 7. When I use another PC running Windows 7 to connect this Dell notebook using Remote Desktop, it will say " it cannot start smart audio" message when connecting to this Dell notebook? Anyone has any idea for this.

Hi, I suggest you change the Remote audio playback to test the issue. 1. Open Remote Desktop Connection by clicking the Start button. In the search box, type Remote Desktop Connection, and then, in the list of results, click Remote Desktop Connection. 2. In Computer, type the name of the computer you want to connect to. 3. Before connecting, click Options, select Local Resources and then change the setting in Remote audio to check the result. Also, you can try to test the issue in Clean Boot to check the result. More reference: Remote Desktop Connection http://windows.microsoft.com/en-US/windows7/products/features/remote-desktop-connection Remote Desktop Connection: frequently asked questions http://windows.microsoft.com/en-US/windows7/Remote-Desktop-Connection-frequently-asked-questions Hope this helps. Vincent Wang TechNet Community Support

My problem is that my Dell noteook is a new one, is it related to that sound card driver does not support in the terminal service which is in Remote Desktop. How can avoid this popup everytime? Thanks,

When you open Remote Desktop Connection Click on the Options Click on Local Resources Click on Settings under Remote Audio, and chose "do not play"

Hi, I suggest you change the Remote audio playback to test the issue. 1. Open Remote Desktop Connection by clicking the Start button. In the search box, type Remote Desktop Connection, and then, in the list of results, click Remote Desktop Connection. 2. In Computer, type the name of the computer you want to connect to. 3. Before connecting, click Options, select Local Resources and then change the setting in Remote audio to check the result. Also, you can try to test the issue in Clean Boot to check the result. More reference: Remote Desktop Connection http://windows.microsoft.com/en-US/windows7/products/features/remote-desktop-connection Remote Desktop Connection: frequently asked questions http://windows.microsoft.com/en-US/windows7/Remote-Desktop-Connection-frequently-asked-questions Hope this helps. Vincent Wang TechNet Community Support

My problem is that my Dell noteook is a new one, is it related to that sound card driver does not support in the terminal service which is in Remote Desktop. How can avoid this popup everytime? Thanks,

When you open Remote Desktop Connection Click on the Options Click on Local Resources Click on Settings under Remote Audio, and chose "do not play"

The problem is related to the Dell audio driver does not support Remote Desktop? Any idea?

The problem is related to the Dell audio driver does not support Remote Desktop? Any idea?

This does not solve the problem in any of the 3 modes.

This does not solve the problem in any of the 3 modes.