Hi all I need to reformat my Pc, but i broke my Windows Home SP2 OEM CD, I still have my cd key can Microsoft send me a new CD?1 person needs an answerI do too

The OEM cd needs to come from the vendor from where you purchased the computer, or borrow one from someone who has the very same type of OEM computer.

I brought the OEM cd separate as I built the system my self, guess I buy another cd if I can find one. Thanks for the reply.

Hi Abby,Buying a new OS cd is the best thing to do especially if you can't get one from your computer manufacturer.If this post helps to resolve your issue, please click the "Propose as Answer" If you find it helpful , mark it as helpful by clicking on "Vote as Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.

Call your PC vendor , many of them would send your replacement CD just by get some posting charge .Or just go to their repair center.Make sure windows is genuine and have same version as your product key (home basic, professional ,...)

Hi all I need to reformat my Pc, but i broke my Windows Home SP2 OEM CD, I still have my cd key can Microsoft send me a new CD?You can order it from the Vendor of your System or you can get it from Microsoft:How to Replace Lost, Broken, or Missing Microsoft Software or Hardwarehttp://support.microsoft.com/kb/326246/en-gbHow to order a replacement CD for Microsoft Officehttp://support.microsoft.com/kb/302822/en-us nass -- http://www.nasstec.co.uk

I have cracked my windows xp cd. Will microsoft replace the cd for a price? I can send the broken cd and the code to you. my internet address isEmail removed for privacy thank you

Hi Marshall,I understand that you'd like to know if Microsoft will replace a broken OS CD for a price or for free. You may try calling the Microsoft Store at 1-877-696-7786 to inquire for that. As for my opinion, they may be replacing that with a cost attached to it, provided that it is a Retail Copy of the OS CD/DVD. If you have an OEM copy, most likely, you will be informed to contact your computer manufacturer.If this post helps to resolve your issue, please click the "Propose as Answer" If you find it helpful , mark it as helpful by clicking on "Vote as Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.