Restore worked previously. Despite trying other dates on different days, the message indicates that it is unable to complete restore or automatic desk cleanupHave not added programs. Home user, sole administrator. Have backup drive but C: drive was chosen.Google may have been corruped; there was a short spell when google opened five pages simultaneously during a rain storm. No lightening. Afterwards, all other programs worked but Google pages in Word are shifted right. Virus and malware up to date and used regularly--nothing found.All other programs OK1 person got this answerI do too