Original title: restore files from a back up file the restore wizzard does not recognize__is there a way to restore back up files without the restore wizzard i think the back up was created by nortan 360 i found the back up files on my c drive but am not sure how to restor them help please!!!!

Hi magic12269, If you have Norton 360 installed on the computer, then try to restore the backup files. Otherwise you need to install Norton 360 and and try to restore the backup files. a. Install Norton 360 on the computer you wish to restore the backup to. Make sure you define at least one backup set on Norton 360 so the default location for backups is set. As you will see this is critical to our success.b. Locate the backup files you want to restore. Such backups are normally stored in a folder called “N360_Backup” and in that folder will be one or more sub-folders that will contain your backup. The default location is C:\N360_Backup. If your old computer bit the dust you’ll need to remove the old hard drive and mount it on your new computer.c. Copy or move the folder containing the backup set to your N360_Backup folder NOTE – NOT the N360_Backup folder itself – you need to copy/move one or more of the sub folders with the oddball names to the default location for backup sets on your new computer.d. From your main Norton 360 screen click on Backup then select Restore. The backup you just moved/copied will not appear. Click refresh and the backup set you want to restore will appear.e. Select that backup set and restore it as you wish. Also refer the link:http://community.norton.com/t5/Norton-360/Backup-restore-from-version-2-0/m-p/107192 Hope this information is helpful.Praseetha KMicrosoft Answers Support EngineerVisit our Microsoft Answers Feedback Forum and let us know what you think.If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.