I recently set my laptop back to the original factory settings without saving my files. Now I really need to get some files back from microsoft word. my laptop uses windows 7, is there any way I can get my info back. Thanks

Hi Aussiegirl2, It's not really a good scenario - as far as the operating system is concerned your files no longer exist. However, it may be possible to use a program such as Recuva (http://www.piriform.com/recuva) to recover your files if the areas where they were stored on the hard drive haven't been overwritten. It will take a long time for it to scan your whole hard drive for what it can salvage, but you may be fortunate! You'll want to recover the files to an external drive or USB stick to minimise the risk of further damaging other files from your pre-restored system. Don't use your laptop for anything else until you have recovered what you can or you run the risk of overwriting the data of any files that are recoverable. I hope you are successful.Steve

Hi, Thanks for the post! Do you have a backup? Since you set the laptop back to the original factory settings, I recommend you contact the OEM for more information. Regards, Miya This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi, Thanks for the post! Do you have a backup? Since you set the laptop back to the original factory settings, I’m afraid you are not able to retrieving the files. Regards, MiyaThis posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

restoring the system you don't your personal data it simply resets the systems files. if any other causes you lost files then check in "Recycle Bin" else run a recovery program.