A few days ago I uninstalled Norton with Revo Uninstaller and installed malwarebytes pro. I restarted my computer only to find that approximately every 3 seconds, explorer.exe crashed and restarted. This went on for about 3 days. The event viewer showed the "The Windows Search service terminated unexpectedly. It has done this 7864 time(s)" message that I've seen in other threads.
http://social.technet.microsoft.com/Forums/windows/en-US/38a0ac31-501d-4b84-9b75-5d64fd684e10/workaround-windows-search-service-terminated-unexpectedly-faulting-application-searchindexerexe?forum=w7itprogeneral
Here's what I've done so far.
- ran malwarebytes full system scan - found a few problems but after fixing them the main issues persisted.
- ran sfc/ scannow (7-8 times... found issues at first but now returns the message "Windows Resource Protection did not find any integrity violations.")
- Set 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Search\SetupCompletedSuccessfully' from 1 to 0
- left computer on overnight (windows explorer still crashing every few seconds)
- hard reset by removing the battery. Now windows explorer won't load at all. (no desktop, no modern UI or Taskbar)
- attempted to rebuild the index, which didn't work.
- Here's the what the event viewer shows
Faulting application name: SearchIndexer.exe, version: 7.0.9600.16384, time stamp: 0x5215d4c4
Faulting module name: PROPSYS.dll, version: 7.0.9600.16504, time stamp: 0x52c84647
Exception code: 0xc0000005
Fault offset: 0x000000000002e7cf
Faulting process ID: 0x12cc
Faulting application start time: 0x01cf2ce75776bd39
Faulting application path: C:\WINDOWS\system32\SearchIndexer.exe
Faulting module path: C:\WINDOWS\system32\PROPSYS.dll
Report ID: 9558cdec-98da-11e3-bf19-ccaf78ef940c
Faulting package full name:
Faulting package-relative application ID:
and
Faulting application name: explorer.exe, version: 6.3.9600.16441, time stamp: 0x5265dec8
Faulting module name: PROPSYS.dll, version: 7.0.9600.16504, time stamp: 0x52c84647
Exception code: 0xc0000005
Fault offset: 0x000000000002e7cf
Faulting process ID: 0x4038
Faulting application start time: 0x01cf2c003f8be4cd
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\SYSTEM32\PROPSYS.dll
Report ID: 7f1c8601-97f3-11e3-bf18-ccaf78ef940c
Faulting package full name:
Faulting package-relative application ID:
I can't run Microsoft's fix it because explorer.exe won't load, so trying to save any installer results in Firefox crashing.
Not really sure what do do at this point.
Edit: did a system restore. returned with an error saying system restore error failed while deleting c:\$MFT\
An unspecified error occurred during system resotre (0x8007007b)
- Edited by Dark Butter Wednesday, February 19, 2014 2:29 AM update