Security Update for Microsoft Works 9 (KB2680317) issues
Does anyone have any problems getting this update to install. Automatic updating has tried over 25 times and it always fails. It is fairly new and came online in March or April of 2012 I think. The update fix tool Microsoft provides does not help. I am trying to just omit it from my update list but in order for me to do that the system wants me to delete the whole Works program...which makes no sense either.
May 12th, 2012 11:17am

1. Which all troubleshooting steps did you try? 2. Did you make any changes on the computer prior to the issue? Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up the registry, refer the link: Back up the registry http://windows.microsoft.com/en-US/windows7/Back-up-the-registry You may try the steps from the knowledge base article provided and check. You receive error code: 0x80070646, error code: 646, or error code: 1606 when you use Windows Update or Microsoft Update http://support.microsoft.com/kb/2258121
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May 12th, 2012 3:01pm

Hi , Please try to install manually download the update KB2680317 and install it in Clean Boot mode. Download the Security Update for Microsoft Works 9 (KB2680317): http://www.microsoft.com/en-us/download/details.aspx?id=29346 As this issue is related to Microsoft Works, it is recommended to post a new question in the Microsoft Office forums for further discussion. The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.Tracy Cai TechNet Community Support
May 14th, 2012 5:13am

Hi , Please try to install manually download the update KB2680317 and install it in Clean Boot mode. Download the Security Update for Microsoft Works 9 (KB2680317): http://www.microsoft.com/en-us/download/details.aspx?id=29346 As this issue is related to Microsoft Works, it is recommended to post a new question in the Microsoft Office forums for further discussion. The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.Tracy Cai TechNet Community Support
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May 14th, 2012 5:13am

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