Seeking help for Blue Screen of Death
It seemed to have randomly started doing this and I am unsure why because I have not installed anything recently. I spent a few hours trying to figure it out myself but I'm going to throw in the towel and ask for some help. A week or so ago I purchased 2
new AOC monitors, but I don't expect those to be a part of the problem.
Here is some of the information:
BCCode: 116
BCP1: FFFFFA800D03F010
BCP2: FFFFF8800475D768
BCP3: 0000000000000000
BCP4: 000000000000000D
OS Version: 6_1_7601
Service pack: 1_0
Product: 768_1
Files that help describe:
C:\Windows\Minidump\062112-13291-01.dmp
C:\Users\TJ\AppDate\Local\Temp\WER-86627-0.sysdata.xml
Assistance would be greatly appreciated.
June 21st, 2012 9:08pm
Please, upload this file C:\Windows\Minidump\062112-13291-01.dmp to shared resource and post here a link on it. This will give more helpful information about BSOD.
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June 22nd, 2012 2:16am
Please post a copy of your dumpfile as a shared file to your Sky Drive with a link here.
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
For advice on how to configure your system to create dump files please read:
http://support.microsoft.com/kb/254649
The dumpfile will be created at c:\windows\minidump. You may need to change your settings in Windows to be able to see the file. To show hidden files type Folder Options in the
search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You
should also make certain that the box before "Hide extensions for known file types" is not checked.
What is your computer make and model? If not a branded computer what is your motherboard make and model?
Type System information in the Search Box above the start Button and press the ENTER key. What is your BIOS version and date?Hope this helps, Gerry
June 22nd, 2012 3:23am
The Stop 0x00000116 (VIDEO_TDR_ ERROR) indicates that an attempt to reset the display driver and recover from a timeout failed.
Upload the DMP file to your Windows Live SkyDrive, make it publicly accessibile and post the URL here.
Verify that you have the latest video driver for your PC and update it if a newer version is available. Check that your video card is properly cooled too.
Bye.Luigi Bruno - Microsoft Community Contributor 2011 Award
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June 22nd, 2012 1:06pm
I think I did this correctly. I've never used skydrive.
https://skydrive.live.com/redir?resid=88AC49483EE200E8!129
^my C:\Windows\Minidump\062112-13291-01.dmp file
June 24th, 2012 3:02pm
What is your computer make and model? If not a branded computer what is your motherboard make and model?
Type System information in the Search Box above the start Button and press the ENTER key. What is your BIOS version and date?Hope this helps, Gerry
Free Windows Admin Tool Kit Click here and download it now
June 24th, 2012 3:45pm
Motherboard: Sabertooth 990fx
BIOS Version/Date: American Megatrends Inc. 0901, 11/24/2011
June 25th, 2012 11:13pm
The BIOS and many of your drivers can be updated.
For Windows 7 32 bit the link is:
http://uk.asus.com/Motherboards/AMD_AM3Plus/SABERTOOTH_990FX/#download
For Windows 7 64 bit the link is:
http://uk.asus.com/Motherboards/AMD_AM3Plus/SABERTOOTH_990FX/#download
Hope this helps, Gerry
Free Windows Admin Tool Kit Click here and download it now
June 26th, 2012 12:56am