Slow Computer__
My computer has become very slow when i am on the internet, and also my emails. Could you please tell me how to fix this.1 person needs an answerI do too
January 3rd, 2011 10:00pm

Hi,1. Which browser do you use?2. Which email client is installed on the computer?3. Does this behavior occur even if the email program is closed?4. Since when are you facing this issue?5. Were there any changes made prior to this issue? Step 1:I would strongly recommend you to run the Virus Scan.a. If you don’t have anti-virus software installed on your computer, I suggest that you run a Malware scan on your computer.http://www.microsoft.com/Security_Essentials/ b. I would recommend you to run online Virus Scan to remove any infections, if present.Follow the link below to run the free online scan:http://onecare.live.com/site/en-us/default.htm Step 2:If the issue still persists, try to optimize Internet Explorer settings. Go through below link and try the Fix it Tool mentioned in the KB article to automatically carry out the steps for Internet explorer optimization.http://support.microsoft.com/kb/936213 Step 3:You may also put the computer in a clean boot state and then check for the issue.a. Putting your system in clean boot state helps in identifying if any third party applications or startup items are causing the issue.b. Refer the following Microsoft KB article for more information on how to troubleshoot a problem by performing a clean boot in XP:How to configure Windows XP to start in a "clean boot" state?http://support.microsoft.com/kb/310353Note: After troubleshooting, make sure to put the computer to start as usual as mentioned under the section 'Steps to configure Windows to use a Normal startup state' in the above KB article.Also refer to the below link:5 ways to speed up your PC:http://www.microsoft.com/atwork/maintenance/speed.aspxRegards,Manasa P – Microsoft Support.
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January 4th, 2011 1:28pm

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