Hi!

I am using my windows live account on windows 8 laptop to login. If by mistake I enter the wrong password it hangs on login screen forever and I have to restart the computer with power button to get rid of it.

Any solution to this?

Thanks.

Hi!

This probably occurs when the network is connected on the device but there is no Internet access available yet.

Could you use the a picture password?

Here you will find more information about this.

http://answers.microsoft.com/en-us/windows/forum/windows_8-security/my-surface-hangs-on-the-welcome-screen-if-i-enter/18ad095f-702d-4680-b487-2407cb0cf86f?page=2

Read the answer by SeanDonovan.

Hi!

This probably occurs when the network is connected on the device but there is no Internet access available yet.

Could you use the a picture password?

Here you will find more information about this.

http://answers.microsoft.com/en-us/windows/forum/windows_8-security/my-surface-hangs-on-the-welcome-screen-if-i-enter/18ad095f-702d-4680-b487-2407cb0cf86f?page=2

Read the answer by SeanDonovan.

• Proposed as answer by Roger LuMicrosoft contingent staff, Moderator 30 minutes ago

Hi!

This probably occurs when the network is connected on the device but there is no Internet access available yet.

Could you use the a picture password?

Here you will find more information about this.

http://answers.microsoft.com/en-us/windows/forum/windows_8-security/my-surface-hangs-on-the-welcome-screen-if-i-enter/18ad095f-702d-4680-b487-2407cb0cf86f?page=2

Read the answer by SeanDonovan.

• Proposed as answer by Roger LuMicrosoft contingent staff, Moderator Monday, April 06, 2015 6:51 AM