On-start up, error message displays "LMPD.EXE cannot read 0x003301de at 0x0000d5d0". System tools folder is empty. Outlook is nonresponsive after opening. Any suggestions? Thanks.Programs you are having problems with Error messages Recent changes you made to your computer What you have already tried to fix the problem <input id="gwProxy" type="hidden"></input> <input id="jsProxy" onclick="jsCall();" type="hidden" />

Hi Ray Mignogna, - Was your system working fine without any issues earlier?- Did you make any recent changes to your computer between the timings when things were working fine and now? Boot your computer in Safe Mode and check if the issue persists there too. Refer this link to do the same:A description of the Safe Mode Boot options in Windows XPIf the issue does not persist in Safe Mode, perform Clean Boot to check if any particular application is causing this issue. Putting your system in clean boot state helps in identifying if any third party applications or startup items are causing the issue. If yes, you may have to contact the program manufacturer for any updates or uninstall and re-install the program. Here’s the article you may refer to for steps with reference to the same. Use this link if you are using Windows XP:How to configure Windows XP to start in a "clean boot" stateNote: After troubleshooting, make sure to put the computer to start as usual as mentioned here:To configure Windows to use a Normal startup stateAfter you used the clean boot to resolve your problem, you can follow these steps to configure Windows XP to start normally. a. Click Start, and then click Run.b. Type msconfig, and then click OK. The System Configuration Utility dialog box is displayed.c. Click the General tab, click Normal Startup - load all device drivers and services, and then click OK.d. When you are prompted, click Restart to restart the computer.Regards,Divya R – Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.