Hi My Windows 7 task-bar menu (displayed with right-click) has a problem: Since a short time the entry of Windows-Explorer (Folder-Icon) only shows the two basic items "Windows Explorer" and "remove entry . . .". Trying to add an additional folder with drag and drop does not work. I already deleted the folder-item to repaste it again. No chance to add additional folders and entries. Thanks for your advice. Patrick

Hi Patrick, I would like to confirm that if you means the Jump Lists feature. If so, I would like to say that this action is by design. You may refer to the following links for more information: Jump Lists Using Jump Lists to open programs and items If the issue persists or if I misunderstand, please help collect a screenshot for your issue: Screenshot: ========= 1. When you would like to capture a screenshot, please press the "Print Screen" key (PrtScn) on your keyboard. 2. Click the "Start" Button, point to "All Programs", point to "Accessories" and then click "Paint". 3. In the Paint program, click the "Edit" menu, click "Paste", click the "File" menu, and click "Save", the "Save As" dialogue box will appear. Type a file name in the "File name:" box, for example: screenshot1. Note: Make sure "JPEG (*.JPG;*.JPEG;*.JPE;*.JFIF)" is selected in the "Save as type" box. Save the screenshot file to your "Desktop". 4. Please return to the "Desktop" and find the screenshot file we have saved and upload it. You can refer to the following link to upload the information: http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 Regards, Sabrina TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comThis posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi Patrick, How are you? I would appreciate it if you could drop me a note to let me know the status of the issue. If you have any questions or concerns, please feel free to let me know. I am happy to be of further assistance. :) Regards, Sabrina TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comThis posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi Sabrina Sorry for my late answer. I don't know why, but I couldn't find my post anymore under my account. Today it was here again :) Finally I saw your answers. Thanks a lot for your assistance. I think a screenshot is not even necessary, since I was exactly talking about the jump list feature, but I didn't knew the name of these new 'menues'. Thanks for the link of the jump list feature. Unfortunately this is not even the problem, since I know how to use the feature, I use it daily :) The list has its two basic items and I cannot add any items to the list nor is the list self-updated by the recent elements. After deleting the Icon from the bar, moving it again to the taskbar nothing changes. I hope that we can resolve this technical problem. Thanks a lot for your information. Best regards Patrick

Hi Patrick: Thank you for your updating and clarifying the issue. Base on the current situation, you may change the change (Increase or Decrease) the Number of Recent Items to Displayed in Windows 7 Jump Lists option to troubleshoot this issue: 1. Right click on Start button. 2. Select Properties. 3. Click on Customize button. 4. Under the “Start menu size” section at the bottom of the “Customize Start Menu” dialog, set a new value for Number of recent items to display in Jump Lists option. More information: Customize the Start Menu Options in Windows 7 If you need to customize the recent categories of the jump list, you may try to use scripts and it is recommended to post a new thread in Scripting Forums for discussion. Reference: Windows 7 Taskbar – Part 1, The Basics Windows 7: Jump Lists Regards, Sabrina TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comThis posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi Sabrina Thanks for your answer. The thing is, that I have just one list (folders) which is displayed in its minimal shape. This problem is not discribed in basics about Jump Lists. (all other lists are ok.) I think there is no need for progamming in this case. I need a trouble shooting guide for corrupted jump lists. Isn't this a issue for the registry? In fact I don't know how and where these lists are built. Thanks for your assistance. Patrick

Hi Patrick, First, please check if there is any third party programs installed to clean potentially unwanted files and invalid Windows Registry entries such as the CCleaner (____ Cleaner). If so, please go to temporary remove the third party program to have a test. If you are using CCleaner, you may just open CCleaner, go to Cleaner->Windows tab, and in the "Windows Explorer" section, deselect "Taskbar Jump Lists". Also, you may boot the computer in Safe Mode and Clean Boot to test it. If the issue persists, please move to the following steps to check the settings: 1. Type gpedit.msc in the Start menu’s search box and then press Enter. Note: This guide shows you how to make changes to Windows 7 using Group Policy. Group Policy is not available in Home versions of Windows 7. 2. Navigate to User Configuration, Administrative Templates, and then select Start Menu and Taskbar in the left column of the Group Policy editor. 3. Double-click Do not display or track items in Jump Lists from remote locations in the Settings section of the Group Policy editor. 4. Select Disable and then click OK to save the changes. Reduce Or Disable Frequent Items Of Windows Explorer Jump List In Windows 7 -------------------------------------------------------- Before modify the registry keys, please take a backup of the key. For more information about how to back up and restore the registry, please click the following link to view the article: Back up the registry 1. Type regedit in RUN or Start menu Search box and press Enter to open the Registry Editor. 2. Now go to following key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced 3. In the right-pane, locate Start_JumpListItems (a 32-bit DWORD value) and double click it to edit 4. Example of possible value for Start_JumpListItems value: 1). To display maximum of 15 frequent items, set Start_JumpListItems to F or 15 (if Decimal Base is selected). 2). To display only 1 frequent item, set Start_JumpListItems to 1 (valid for both Hexadecimal and Decimal Base). 3). To totally disable Frequent item in Windows Explorer Jump List, set Start_JumpListItems to 0 Regards, Sabrina TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comThis posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi Patrick, How are you doing? I am just checking to see how things are going there on this issue. If you would like further assistance, please do not hesitate to let me know. It is my pleasure to help. :) Thanks, and have a great day! Regards, Sabrina TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comThis posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi Patrick, As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as ‘Answered’ as the previous steps should be helpful for many similar scenarios. If the issue still persists, please feel free to reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you wish. BTW, we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems. Thanks for your understanding and efforts. Best Regards, Sabrina TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comThis posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi Sabrina, I have the same issue I already followed your instructions, but the the entry of Explorer in the jump lists didn't come back. I have other two users in my pc and they have a working jump lists, only in my account the jump lists doesn't work. What else can I check ? Regards, Giacomo

I found the solution to the problem myself. Just in case somebody else has the same problem: nuke everything in: %APPDATA%\Microsoft\Windows\Recent\AutomaticDestinations for explorer.exe the file is always called: 1B4DD67F29CB1962.AUTOMATICDESTINATIONS-MS in my case, deleting that file didn't restore the default jump list (just erased all the selections) -but, copying that file from another user profile to mine did. Regards