Hey, well i have this thinkpoint virus and now my computer wont boot up to desktop even in safemode, it just has the black screen and gets stuck there soo is there any other way to fix this problem? and I may also not have a disc because it didnt come with my laptop. Thanks1 person needs an answerI do too

Hi stevehn,Try to recycle Explorer.exe by opening up task manager (You can use Ctrl+Shift+Esc), selecting explorer.exe in the list and choosing End Process.Now go to the File menu, choose New Task and type in explorer into the open box. Hit enter, and explorer should restart itself.Check if the desktop is visible now.If yes, try the steps listed in the post here to get rid of this virus:When I log into my PC I see a ThinkPoint window If the provided steps do not work, you may have to contact the manufacturer. If you have the recovery partition installed on the Hard Disk Drive, refer the article below and check if that helps you:How to recover from a corrupted registry that prevents Windows XP from starting Regards,Divya R – Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.