This solution could not be downloaded

In the action center, i see an error of "windows -shut down unexpectedly" and it says theres a solution avaliable. when i hit "view solution" so i could download it and solve my issue, i get this

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This solution could not be downl
December 22nd, 2013 1:02am

GBG

Please follow our instructions for finding and uploading the files we need to help you fix your computer.  They can be found here If you have any questions about the procedure please ask

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December 22nd, 2013 1:54am

mini dump- https://skydrive.live.com/redir?resid=829CA07A0C0CC6CA%212275 

system info- https://skydrive.live.com/redir?resid=829CA07A0C0CC6CA%212276

system specs are in the question and in the system info link

December 22nd, 2013 5:57am

also, the error info is this

Source
Windows

Summary
Shut down unexpectedly

Date
12/21/2013 8:51 PM

Status
Solution available

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.2.9200.2.0.0.768.101
Locale ID: 1033

Extra information about the problem
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8800132DE99
BCP3: FFFFF88002F24828
BCP4: FFFFF88002F24060
OS Version: 6_2_9200
Service Pack: 0_0
Product: 768_1
Bucket ID: AV_iaStorA+4fe99

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December 22nd, 2013 6:03am

GBG

These were Related to iaStorA.sys Intel Matrix Storage Manager driver from Intel Corp. If you have an SSD I would update the firmware.

Your driver appears to be current but I would still reinstall the newest driver available as drivers do become corrupt.

*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys

BugCheck 1000007E, {ffffffffc0000005, fffff880014dee99, fffff88002f24828, fffff88002f24060}

Probably caused by : iaStorA.sys ( iaStorA+4fe99 )

December 22nd, 2013 11:13am
so i uninstalled the original outdated raid driver and installed the new one from intel and im still getting blue screen and booting twice...
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December 22nd, 2013 4:13pm
Upload any new DMP Files for analysis.
December 22nd, 2013 4:37pm
https://skydrive.live.com/redir?resid=829CA07A0C0CC6CA%212281
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December 22nd, 2013 5:23pm

Still appears to be iAstorA.sys. 

Do you have an SSD? 

Do you have a  Hybrid drive in the raid?

 * Please run a System File Check {SFC}

 All instructions are in our Wiki article below...
Should you have any questions please ask us.

System file check (SFC) Scan and Repair System Files

 * BTW Your backup software is a known cause of BSOD'S Related to EUBKMON.sys Disk Backup Driver from CHENGDU YIWO Tech Development Co., Ltd
December 22nd, 2013 6:57pm
no ssd or hybrid. just a regular hdd. im running the scan now, ill do it a few times and ill get back to you when they're done
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December 22nd, 2013 7:17pm
also, my computer has a separate 30GB solid state chip on the motherboard
December 22nd, 2013 7:23pm
so i ran the test the first time and i got -Windows Resource Protection found corrupt files and repaired them- great. i ran it a second time, and it found no errors, so i restarted my computer and ran a third test then fully shut down and started up, still no error on the test but im still getting the boot twice
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December 22nd, 2013 8:36pm

GBG

Solid state "chip" on the mobo sounds very much like a hybrid.  Can you give us the make and model?

BTW what is the issue exactly?  Not what it says in action center (or event viewer)?  What is it doing that made you look in those places?

December 22nd, 2013 8:41pm
there is a separate chip in the motherboard that says its a 30GB ssd different than the hdd.

i played around with the settings in intel rapid storage and now my computer is all fixed!!! no more blue screens, boots up in about 7 seconds from shut down and no action center errors.

in the intel rapid storage, i disabled the ssd, opened up the laptop, unplugged and re plugged it in, then enabled it, and the problem is all fixed.

thank you for all your help!!!!!!!!!! i am super thankful and i have been working hard to fix this problem for about 2 weeks.... thank you so much!!!
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December 22nd, 2013 9:23pm

GBG

Thanks for letting us know and marking an answer so that others can find it if they have the same issue.

December 22nd, 2013 9:33pm

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