Trying to recall email.__
Microsoft XP, Microsoft Office Outlook 2003 & Hotmail.Windows Microsoft Office Outlook 2003 & Hotmail account.I go to the email sent by mistake.The menu bar at top of the screen shows "Actions". The Actions drop down list shows "Recall this message"Request is not leaving Outbox.3 people need an answerI do too
October 30th, 2009 6:01am

As many folks have discovered, to their dismay, message recall in Outlook quite often not only doesn’t work, but can actually exacerbate the problem. That’s because there are a wide variety of conditions under which the message will not only not be recalled but a second message, titled “Mike Sloan would like to recall his message ‘Could you be any more stupid?!?!’” will be added to their Inbox, instantly alerting them to the fact that you’ve said something that you regret. Some of those conditions are:· The offending message has already been read.· The offending message has been moved to a subfolder, including by a rule.· The recipient isn’t using Outlook as their e-mail client· The recipient does use Outlook but isn’t currently logged in and has their mail being forwarded to their BlackBerry or Treo. Or they’re checking their e-mail via a web mail client like Outlook Web Access.· The recipient’s mail server forces all incoming e-mail to plain text.· It’s a day ending in a “Y”.O.K. so maybe I need to double-check that last one but the other ones I’m quite sure about, and there are more. The reason for that lies in the way that Recall is implemented. Essentially what happens is that when you select to “Recall” the message, Outlook generates a special message in Rich Text Format. That’s the message the recipient often sees which announces that you would like to recall the previous message and that’s where things get dicey – those special recall messages are only processed by Outlook and they’re only processed if the message they are supposed to recall is still in the Inbox and is still unread. Of course Outlook has to be running at the time in order to process the recall message.Bottom line: The old advice still holds true -- don’t say anything in an e-mail message you wouldn’t want your grandmother to read. Never click “Send” when you’re angry! If you type something at all heated, save it to “Drafts”, walk away, come back in a few minutes after you’ve had a chance to cool down and re-read it before you send it. The “Recall This Message” function in Outlook often does more harm than good.-B- http://www.officeforlawyers.com | http://www.onenote-tips.com Author: The Lawyer's Guide to Microsoft Outlook
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November 14th, 2010 1:18pm

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