I am using Windows 7 Ultimate on a 64 bit workstation and at one time I could get into the area where you can turn the windows features on and off, now when I try to get into that area it comes up with a blank screen. Is there any way to re-install this part of Windows without install all of windows. I have my CD, but I am not sure of what to do. Thank you LadyDee

Hi, follow the advices from this KB article: http://support.microsoft.com/kb/931712 best regards André"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Andre, tried everything in that article and none it worked. I tried to do a reinstall/upgrade and it failed. I am not sure when this happened, so I would not know where to restore and doing that will make me lost some applications as well. Is there any other solution? I remember in Windows XP for instance we could install our window tools. Thank you LadyDee

Hi LadyDee, Are you the Administrator for the computer? So, Start=>Control Panel=>Programs=>Turn Windows Features On or Off is giving you a blank box? It takes a second or two to populate.

Yes, I am the administrator, I tried that and no matter how long I wait I get a blank box in that area. LadyDee

Andre, tried everything in that article and none it worked. I tried to do a reinstall/upgrade and it failed. I am not sure when this happened, so I would not know where to restore and doing that will make me lost some applications as well. Is there any other solution? I remember in Windows XP for instance we could install our window tools. Thank you LadyDee You were unable to install Win7 as an upgrade over itself? (That was called a "repair install" in the XP days.) What happened? I don't wish to be discouraging, but it sounds like like a clean install is in your future. I hope that you have no significant applications for which you have no install media.

I got a message stating that the install failed. I have alot of applications and development on this system. I am a web programming with my own start up business, and I am also studing for my .NET certification which is all on this system. Thank you LadyDee

Yes I installed .net 4 extended and .net 4 client profile because I also installed visual studio 2010 and the new web plateform installer. However I do not have 3.5.1 installed only 3.5. LadyDee

Hi LadyDee, If the issue occurs recently, please try System Restore to restore the system to the date before the issue first occurred. For more information about System Restore, please see: What is System Restore? System Restore: frequently asked questions If the issue still exists, you can perform an In-place Upgrade of Windows 7. Regarding In-place Upgrade, it is a tool to repair the system. Through the special upgrade process, we will be able to repair the system. The In-place Upgrade will not affect settings like photos, movies, documents, etc. that are saved on the computer. However, it is recommended to first backup your important information and files to other partitions or other disks. We can have a try to see if the issue works. Turn off Windows features before performing an In-place Upgrade ========================================= 1. Click Start, and click Control Panel. 2. Click Classic View on the left pane, and double click Program and Features. 3. Click "Turn Windows features on or off on the left" pane. 4. In the Windows Features dialog box, uncheck all of the check boxes, and then click OK. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Now, let's perform the following steps to repair the corrupted files: In-place Upgrade =========== Though this operation will not remove or modify the installed programs and files, I still suggest that we backup the important files before doing this. In addition, we may have to reinstall the device drivers after this operation. Thank you for your understanding. If the Windows 7 DVD is not available, please just run setup.exe file in the Windows 7 installation package to perform the following steps. 1. Insert the Windows 7 DVD in the computer's DVD drive. 2. Click Start and choose Computer. 3. Please find the "setup.exe" file in the DVD-ROM and double click it. 4. Click Install now. 5. When we are prompted to input the product key, please click Next without inputting any key. The setup wizard will prompt and ask if you agree to install Windows 7 without the key. Please choose to confirm. 6. When you reach the "Which type of installation do you want" screen, click Upgrade to upgrade the system files of Windows 7. Note: While performing the In-place Upgrade, the system will restart automatically (several times) to merge the files and programs. Please leave the computer alone and do not configure it until In-place Upgrade is completed. The system will start Windows 7 once it is upgraded. When the In-place Upgrade finishes please check the original issue again. Hope this helps. Regards, Linda Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.