Unexpected Shutdown
I like many others am experiencing numerous unexpected shutdowns each day. I close my email and internet explorer every night when I am ready to go to bed and when I get up in the morning I get "Windows has recovered from an unexpected shutdown" with nothing
open. I also have this happen several time per day sometimes when I am just listening to music thru the media palyer. The computer report shows:
Problem signature:
Problem Event Name:
BlueScreen
OS Version:
6.1.7601.2.1.0.256.48
Locale ID:
1033
Additional information about the problem:
BCCode:
124
BCP1:
00000000
BCP2:
86B26024
BCP3:
B2000000
BCP4:
1040080F
OS Version:
6_1_7601
Service Pack:
1_0
Product:
256_1
C:\Windows\Minidump\032111-23812-01.dmp
C:\Users\Larry\AppData\Local\Temp\WER-1936875-0.sysdata.xml
I was very happy when I installed Windows 7 but now I am frustrated because it has turned my computer into an unreliable machine that I do not know when it is going to shutdown next. I have recently replaced the video card, sound card and monitor because
the monitor failed and HP put the sound and video on one PCB. I have updated the drivers for each one of these devices. I do not know how to update the BIOS on my computer.
March 22nd, 2011 4:13pm
Bug Check Code 0x124:
The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
For more information, have a look to this Microsoft article:
http://msdn.microsoft.com/en-us/library/ff557321(v=vs.85).aspx
Please use Microsoft Skydrive to upload C:\Windows\Minidump\032111-23812-01.dmp dump file and post a link here. Once done, I will upload it to determine the cause of your problem.
If you want to debug this dump file without my help, use Windbg and refer to this Microsoft article:
http://support.microsoft.com/kb/315263
This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
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March 22nd, 2011 4:29pm