I've had my Toshiba Satellite L655D - 011 for less than 6 months. I've never really had problems with it that i couldn't fix until today. So I restarted my computer because it was doing something funny with my msn. I always leave my msn appear offline, but for some reason it kept randomly making me appear online. But after that, it wouldn't start up anymore. It kept sending me to this windows error recovery page. It tells me to either Repair my computer or to start windows normally. I tried both. WHen i click repair my computer, it loads the necessary files, but after that it, just sends me to a black screen with only my cursor there. If i choose to start it normally, it only goes up till the windows logo show before it sends me right back to windows recovery. So what i did then, is open the Advanced boot options by pressing F8 at start up. Running the computer in safemode just sends me back to the windows error recovery page. Boot logging, last known good configuration and directory services restore mode also send me back to the windows error recovery page. Then i went ahead and disabled automatic restart on system failure. It send me to this blue screen that said Unmountable Boot Volume. I didn't' really know what to do with that. As my last resort, i went and got my recovery disks. I pressed F12 at startup and then set it up so that the computer opens the disk drives. It opens my disks, and loads the files, but it does the same things as the "repair your computer" option. It just sends me to the black screen. I'm out of ideas;; I really don't know what to do anymore. Help pleasee. and yeah, my laptop runs on Windows 7

You are required to contact Toshiba Technical Support for your situation per their license agreement with Microsoft! See info @ http://windows.microsoft.com/en-us/windows/help/contact-supportPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi, Based on the situation you described, please check if you can do a clean installation. Since this laptop is less than 6 months, I think it’s still under warranty, contact the Toshiba support could be the good choice. Regards, Miya This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.