I am running windows7 and have two users on the same machine. When I switch users intermittently I am unable to get the second user. I get the message configuring desktop.

Hi, First, please let me know if it is in a domain and if they are Roaming accounts. I suggest trying this issue in Clean Boot. If the issue persists, please create a new user account to test the issue. Please ensure both of the user accounts can logon without issues. If the issue persists, please go to Event Viewer to check logon and logoff event, see if any error is relevant. · Event Log ======================== 1. Click "Start", input "eventvwr" (without quotation marks) in the Search bar and press Enter. 2. Right click on "Application" on the left frame, choose "Save Log file As"; in the pop-up window, click to choose the Desktop icon on the left frame, input "app" in the "File name" blank, and then click “Save”. 3. Right click on "System", with the same method, save it as "sys". 4. Locate the two saved log files on the Desktop and send them to us. You can refer to the following link to upload the information: http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 regards, Sabrina Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.