I keep my computers up-to-date with windows update. My notebook is 8.1 and shows the search and power-off option in the start screen.

My desktop does not. I can go to the patch history and see 8.1 and my version checks out to be 8.1. Nothing is crashing, everything is running fine, and therefore I dont think the install failed or resulted in undetected errors

I cant find a setting I need to check.

Any ideas?

Thank you

• Edited by Brandon RecordsModerator 15 hours 0 minutes ago Title Spelling.

Check whether you have 8.1 update 1 installed (KB 2919355) since that's the update which added the power-off options to the start screen. As mentioned here http://windows.microsoft.com/en-gb/windows-8/install-latest-update-windows-8-1 if you find it's not installed and it's not listed in the list of available updates, make sure that you already have KB2919442 installed as it's required.

• Proposed as answer by ZigZag3143xMVP, Moderator Saturday, May 03, 2014 7:51 AM
• Unproposed as answer by tj cooper Saturday, May 03, 2014 4:09 PM

KB2919442 was installed on march 31st.

I cant figure out why update 1 is failing. I have media center on my PC, would that cause problems?

Hi,

Is there any error message since update 1 installed failed? How about install update 1 manually? Please have a try.

A manual install is the next step. I went throught the process outlined here with no success.

http://windows.microsoft.com/en-us/windows-8/install-latest-update-windows-8-1