Every time I try to watch a video on youtube or netflix or any other video online, the browser completely freezes and I can not do anything. This happens when I use Internet Explorer as well as Firefox. I have to go to the task manager and end the process in order to use my internet browser again. I tried to reinstall the add-ons and nothing worked. Any suggestions?1 person needs an answerI do too

Maybe someday the XP forums "Ask a question" dialog will ask these questions automatically when a new thread is started so I do not have to ask them every single time. It might even be possible to resolve an issue in a single reply when enough information is provided.Please provide additional information about your system:Has the system ever worked properly in the past and if it has, what do you think might have changed?What is your system make and model?What is your XP Version and Service Pack?Describe your current antivirus and anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc.Does the afflicted system have a working CD/DVD drive?Do you have a genuine bootable XP installation CD (this is not the same as any Recovery CDs that came with your system)?Fill in the blank: My system was working fine until: ____________________________________________.Please provide additional information about your system:Click Start, Run and in the box enter:msinfo32Click OK, and when the System Summary info appears, click Edit, Select All, Copy and then paste the information back here.For video driver information, expand the Components, click Display, click Edit, Select All, Copy and then paste the information back here.There will be some personal information (like System Name and User Name), and whatever appears to be private information to you, just delete it from the pasted information.This will minimize back and forth Q&A and eliminate guesswork.While you are waiting, I would encourage you to do this:Perform some scans for malicious software, then fix any remaining issues:Download, install, update and do a full scan with these free malware detection programs:Malwarebytes (MBAM): http://malwarebytes.org/SUPERAntiSpyware: (SAS): http://www.superantispyware.com/They can be uninstalled later if desired.When the scans run clean, then troubleshoot any remaining issues.Do, or do not. There is no try.I decided to save up points for a new puppy instead of a pony!