trying to remove virus WIN HDD and HDD Defragmenter. Have tried MalwareByte and Microsoft malicious software removal tool without success Any other ideas/solutions?

Win HDD and HDD Defragmenter as from the same family. They are both rogue defragmenters. For manual removal you should find and remove infected file.Files are located:%TempDir%\[random].dll%TempDir%\[random].exe%TempDir%\dfrg%TempDir%\dfrgr%StartMenu%\Programs\Win HDD%StartMenu%\Programs\Win HDD\Win HDD.lnk%StartMenu%\Programs\Win HDD\Uninstall Win HDD.lnkOr you can Follow these removal instructions:1.Turn off system restore.2.Reboot in Safe Mode with networking.3.Download, update and run Free scanner antispyware tool.eliminate Win HDD4.Delete all items reported by the scanner.5.Reboot into normal mode and re-enable system restore.And then you will be good to go!Good luck

Hi toolstation, ·Do you have any anti-virus program installed on your computer? I would suggest you to download and install Windows Security Essential on your computer and run it and check if it detects the virus activity. You may download Security Essential from the below link:http://www.microsoft.com/securityessentials Windows Security Essential automatically updates. It is easy to install. It also enables users to use their computers without interruptions or long computer wait times. Regards:Samhrutha G S - Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.

nertinaitis,Please note that posting SPAM in any Microsoft forum violates the Code of Conduct. Kindly read the document and adhere to its policies.We have modified the posts in question, but please know that you risk being banned from posting in all Microsoft forums if violation continues.Thank you for your cooperation.Cody C Microsoft Answers Support Engineer Visit our Microsoft Answers Feedback Forum and let us know what you think.

nertinaitis,Please note that posting SPAM in any Microsoft forum violates the Code of Conduct. Kindly read the document and adhere to its policies.We have modified the posts in question, but please know that you risk being banned from posting in all Microsoft forums if violation continues.Thank you for your cooperation.Cody C Microsoft Answers Support Engineer Visit our Microsoft Answers Feedback Forum and let us know what you think.

Cody,I now have the virus also. I can't download anything. Any suggestions on how to remove? Thanks!

Try to restart your PC in safemode with networking, to do that restart your PC and press F8 key repeatedly and then chose Safemode with networking and after that try to login tohttp://onecare.live.com/site/en-us/default.htmAnd run full system scan.If you couldn't remove it with that way, then contact support:https://consumersecuritysupport.microsoft.com/default.aspx?productkey=pcsafetymalware&faq=1&task=diagnostics&st=1&wfxredirect=1

WIN HD Defragmenter is a fake windows and hard disk drive defragmenter software. It is actually a virus that appears to be a legitimate program just to trick users into paying for its full version. It is a scam.to get rid of win defrag virus, install a free anti malware program or to delete win defrag virus manually, follow the manual removal steps instructed in this tutorialhttp://www.techvts.com/windefrag-or-win-defrag-virus-removal