Virus removed my Security Essentials,
A virus or what ever entered and removed my Security Essentials. It won't let me download any removal programs. I Need some ideas to help remove this investation. 1 person needs an answerI do too
February 11th, 2011 11:46am
Once the malicious program is installed, it will begin it will try to first block all that increases the security or the software that can remove the virus.To remove the malware note down or take a print out of the below mentioned steps and follow the same; Step1:Boot your computer in “Safemode with Networking ” .Check the link below for instructions to boot in “SafeMode withNetworking”.http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=trueStep2:Once the computer is in Safemode with Networking open the Internet Explorer and go toWindows Live OneCare Safety Scanner web site(http://support.microsoft.com/kb/9680910 .1. Proceed tohttp://onecare.live.com/site/en-us/default.htm (http://onecare.live.com/site/en-us/default.htm) then click on the blue button "Full Service Scan". 2. Click “Accept” on the Service Agreement.”3. Click "Install Now" button.NOTE: If installation is unsuccessful, click on theInformation Barbelow the address bar then click "Install ActiveX Control"4. When a Security Warning dialog box appears, asking you if you want to install the Windows Live Safety Center Component scanner, please click “Install”.5. Click on "Launch Scanner" button.6. A secondary window pane opens up titled Full Service Scan.NOTE: if a new windows pane does not appear thenTurn OFF the Popup Blocker temporarily & proceed. a. Click on “Next” to proceed with the complete scan. b. A progress bar will appear showing the status of the scanning tools while it’s downloading. c. A Status: Scanning your computer appears with - Virus and spyware scan - Registry Cleaner Scan - Disk Cleanup scan - Disk Fragmentation Scan - Open Ports scan - Computer information d. After the scan, click on “Next” on the summary page. e. Status Window: Fixing process will start. f. Summary page will appear. Click on “Next”. NOTE: Share information with Microsoft has a check by default. g. Uploading report with Microsoft will proceed. h. You will see a message "Scan is Done." Once its done, close all the application and restart the computer once and check if everything is working fine.Also can run a scan with MalwareBytes from the following link:Malware bytes-Anti-Malware Link <If this post helps to resolve your issue, please click the "Propose as Answer" If you find it helpful , mark it as helpful by clicking on "Vote as Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster>Thameem
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February 11th, 2011 11:58am
Thank you..I will try this. I have ran my Malware and it didn't pick up anything. I will re-run it after I try this option. Again Thnak You
February 11th, 2011 12:10pm
If the above solution remove the Malware then login to:http://www.microsoft.com/security_essentials/default.aspxAnd download and install MSE again.But if you still face other problems then contact MSE support:https://support.microsoftsecurityessentials.com/
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February 16th, 2011 9:39pm
Unlikely that Microsoft Security Essentials was "Removed" necessitating reinstall, more likely it simply temporarily disabled it. Care should be used when this type of malware infection occurs.Most likely, you got a pop-up from the infection, and you clicked it to close the pop-up. The bad news is that by clicking to close it, you allowed the infection to install. This is how they fool you into installing their malware.1. Whenever you encounter one of these fake virus pop-ups while browsing, immediately do (a) or (b) below:a. Do not touch any browser window to close it or browse further. Immediately press Ctrl+Alt+Del (Ctrl+Shift+Esc in Vista or Win 7) and bring up Task Manager (Application tab) and end all instances of iexplore.exe (if using Internet Explorer) or the executable for the browser you are using. Do this by right-clicking on the entry(s) and select END TASK.b. Go to Start and Shut Down the PCwithout touching any browser windows.2. Restart the PC. Once the PC is restarted, go to Control Panel, Internet Options, and delete all temporary Internet Files and cookies. If you are using an another browser, open the browser settings to do the same - delete the local cached files and cookies.3. Also, in Internet Options under Connections select LAN Settings and ensure that the box for "Use proxy server for LAN is unchecked.4. Shut down the computer normally and then reboot into Safe Mode With Networking.
February 18th, 2011 12:22am