I have attempted to resolve this myself for a couple of days now. I have read through many questions and answers only to find that I have no clue what is going on here. I am at my wits end with this. Please help I also ran a couple of scans on my W7 system, the ipconfig /all is posted below and the other scan results are from Dell support (missing strings) -missing string bbfa36b0-30b0-4e36-8d8c-69df1d87626b-9b1121f2-ecea-4a97-bc88-ff6697bee886 :short-descr1 -missing string cf3463d8-8828-4f50-98c8-d04ca1fe42f3-3ad6f24c-96a9-4518-87ab-f4be0b5e1913 : short-descr1 results Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Users\Teresa>ipconfig /all Windows IP Configuration Host Name . . . . . . . . . . . . : Teresa-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller Physical Address. . . . . . . . . : D0-67-E5-28-A1-2D DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Autoconfiguration IPv4 Address. . : 169.254.156.172(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . : NetBIOS over Tcpip. . . . . . . . : Enabled Wireless LAN adapter Wireless Network Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Dell Wireless 1502 802.11b/g/n Physical Address. . . . . . . . . : 64-27-37-47-C5-B1 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Tunnel adapter isatap.{38755A3F-1FD3-412B-BAF6-B31862B31968}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter 6TO4 Adapter: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft 6to4 Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter isatap.{C2A7EC2D-D50E-45DC-84AE-7F7944ACEDE2}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Teredo Tunneling Pseudo-Interface: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Also, In cmd prompt I get the error message telling me changes can't be made while media is disconnected. I am now using my old XP system with no problem connecting. Thanks again