WINDOWS BLUE SCREEN ERROR
HELLO, FORUM READERS.
Today I installed Call of Duty Modern Warfare 3 from my disc and when I start it, I get 15 mins to play it fine. After a couple of minutes, a blue screen appears which quickly disappears, and the PC restarts. Everytime I run the game, I unfortunately get
this type of error. I tried updating the steam, updating the GPU drivers. But same appears. The duration isnt fixed but its occurence is fixed. Once when it appeared it had saved some crash dump to my User folder in the Windows Drive. When I was going to read
it, it disappeared. Unfortunately, no screenshot which would help me. Any solutions are welcomed
April 8th, 2012 8:55am
hardware details would be extremely helpful
I run a popular gaming site, so I can definitely help out
Windows MVP 2010-11, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint, Cloud, Virtualization etc. etc.
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April 8th, 2012 9:28am
Which blue screen are you receiving? Can you post the event details from the event logs?
--
Mike Burr
Enterprise High Availability, Disaster Recovery, and Business Continuity Planning
Learn to Troubleshoot Windows BSODs
April 8th, 2012 3:56pm
Hello,
Start by that:
Disable all security softwares you haveUninstall all unused programsPerform a clean boot: http://support.microsoft.com/kb/929135Run memtest86+ to check if all is okay with your RAM. If an error was detected then replace the faulty RAM or contact your manufacturer Technical SupportUpdate all possible drivers
You can also contact Microsoft CSS for assistance.
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April 8th, 2012 4:36pm
Hello,
Start by that:
Disable all security softwares you haveUninstall all unused programsPerform a clean boot: http://support.microsoft.com/kb/929135Run memtest86+ to check if all is okay with your RAM. If an error was detected then replace the faulty RAM or contact your manufacturer Technical SupportUpdate all possible drivers
You can also contact Microsoft CSS for assistance.
This
posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
Microsoft
Student Partner 2010 / 2011
Microsoft
Certified Professional
Microsoft
Certified Systems Administrator: Security
Microsoft
Certified Systems Engineer: Security
Microsoft
Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
Microsoft
Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
Microsoft
Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
Microsoft
Certified Technology Specialist: Windows 7, Configuring
Microsoft
Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations
Microsoft
Certified IT Professional: Enterprise Administrator
Microsoft Certified IT Professional: Server Administrator
Microsoft Certified Trainer
April 8th, 2012 11:28pm
Hi ,
Also, how did you check the dump files?
You may refer to the following steps to collect the dump files.
Collect Minidump Files
=================
1. Click "Start", input "SYSDM.CPL" (without quotation marks) in the Search bar and press Enter.
2. Switch to the "Advanced" tab and click the "Settings" button under "Startup and Recovery".
3. Under "Write debugging information" section, make sure the "Small memory dump (128KB)" option is selected.
4. Make sure "%SystemRoot%\Minidump" is in the "Small dump directory" open box and click OK.
If the Blue Screen appears again, please refer to the following steps to collect memory dump files:
1. Click Start, type %SystemRoot%\Minidump" (without quotation marks) in Search bar and press Enter.
2. Go to your Desktop, right-click on it and create a new folder named "Dump".
3. Copy all the memory dump files (looks like [Mini092008-01.dmp]) in Minidump to this folder.
4. Right-click on the Dump folder, click "Send To", and click "Compressed (zipped) Folder".
5. Please send the ZIP file to us.
You can refer to the following link to upload the information:
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
You may also analyze them with Debugging Tools by yourself. You can install it and its Symbol Packages from the following link:
http://www.microsoft.com/whdc/Devtools/Debugging/default.mspx
WinDbg will tell you the possible cause. For more information, please read Microsoft KB Article:
How to read the small memory dump files that Windows creates for debugging.
Free Windows Admin Tool Kit Click here and download it now
April 9th, 2012 4:27am
Hi ,
Also, how did you check the dump files?
You may refer to the following steps to collect the dump files.
Collect Minidump Files
=================
1. Click "Start", input "SYSDM.CPL" (without quotation marks) in the Search bar and press Enter.
2. Switch to the "Advanced" tab and click the "Settings" button under "Startup and Recovery".
3. Under "Write debugging information" section, make sure the "Small memory dump (128KB)" option is selected.
4. Make sure "%SystemRoot%\Minidump" is in the "Small dump directory" open box and click OK.
If the Blue Screen appears again, please refer to the following steps to collect memory dump files:
1. Click Start, type %SystemRoot%\Minidump" (without quotation marks) in Search bar and press Enter.
2. Go to your Desktop, right-click on it and create a new folder named "Dump".
3. Copy all the memory dump files (looks like [Mini092008-01.dmp]) in Minidump to this folder.
4. Right-click on the Dump folder, click "Send To", and click "Compressed (zipped) Folder".
5. Please send the ZIP file to us.
You can refer to the following link to upload the information:
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
You may also analyze them with Debugging Tools by yourself. You can install it and its Symbol Packages from the following link:
http://www.microsoft.com/whdc/Devtools/Debugging/default.mspx
WinDbg will tell you the possible cause. For more information, please read Microsoft KB Article:
How to read the small memory dump files that Windows creates for debugging.
April 9th, 2012 11:18am