I have a Dell Dimensions 8200 and I keep getting this error message. Exception Processing Message c0000013 Parameters 75b6bf9c 4 75b6bf9c 75b6bf9c Running Windows XP Professional. This started when I installed a new printer using USB 2.0. I still have my old printer connected to same computer and the safely remove hardware icon states my old printer. I understand this is a USB problem error, but I don't understand why I can't get rid of this error. Also is there some patch that I can use?. I've tried disconnectng all the USB's, but all that did was list all printers on the safely remove hardware icon in my task bar. HELP .... Please HELP with any advice. Medium type novice person am I

Hi dee339,Try the below steps:Step 1:Change the drive letter for the USB [Universal Serial Bus] drive and then check if you come across the issue.Refer the below link for more information on how to change a drive letter.How to change drive letter assignments in Windows XP?http://support.microsoft.com/kb/307844 Step 2:I would strongly recommend you to run the Virus Scan.a. If you don’t have anti-virus software installed on your computer, I suggest that you run a Malware scan on your computer.http://www.microsoft.com/Security_Essentials/ b. I would recommend you to run online Virus Scan to remove any infections, if present.Follow the link below to run the free online scan:http://onecare.live.com/site/en-us/default.htmRegards,Manasa P – Microsoft Support.