This is the crash I am getting: Problem Event Name: APPCRASH Application Name: wmplayer.exe Application Version: 11.0.6002.18111 Application Timestamp: 4aa91411 Fault Module Name: Indiv01.key Fault Module Version: 11.0.6000.6324 Fault Module Timestamp: 47e4b639 Exception Code: c0000005 Exception Offset: 00108da5 OS Version: 6.0.6002.2.2.0.256.1 Locale ID: 1033 Additional Information 1: fd00 Additional Information 2: ea6f5fe8924aaa756324d57f87834160 Additional Information 3: fd00 Additional Information 4: ea6f5fe8924aaa756324d57f87834160 I am not sure of the cause. I have uninstalled all 3rd party codecs and it still crashes on startup. I did recently plug in a microsoft zune. Perhaps that corrupted something.