Hi-My son somehow must have changed a setting for the way Web Pages look when they are loaded. Backgrounds don't show up, icons on buttons don't show, etc. Can someone help me? Thanks!

To expand-Yahoo mail has lines through the buttons for 'delete', 'reply', 'new', 'spam', etc. The whole page is white, as well. The 'inbox' is just showing up as black text on a white page. Can anyone please help??? Thanks in advance-I am clueless!

Hi meganbgr, Does the issue only occurs in Yahoo mail or all websites? If the issue occurs in all websites, please try the following suggestions to see if the issue can be resolved. 1. Click "Start", type "inetcpl.cpl" (without quotation marks) into Search bar and press "Enter" to open the Internet Options window. 2. Switch to the "Advanced" tab. 3. Click "Restore advanced settings" button. 4. Click OK. 5. Restart Internet Explorer. Please check if the issue can be resolved. If not, pleas reset Internet Explorer by the steps below: Note: the following steps will remove all of installed add-ons and reset IE to default settings. We need to reinstall the add-ons after resetting. 1. Click "Start", type "inetcpl.cpl" (without quotation marks) into Search bar and press "Enter" to open the Internet Options window. 2. Switch to the "Advanced" tab. 3. Click "Reset" to reset Internet Explorer settings. 4. Check "Delete personal settings" box and click "Reset" to confirm the operation. 5. Click "Close" when the resetting process is complete. 6. Close the Internet Explorer window and restart IE to check the issue. For more information about how to troubleshoot the Internet Explorer 8 issue, please refer to the following article: You cannot view, access, or load some Web pages when you use Internet Explorer 8 http://support.microsoft.com/kb/967897 If the issue persists, please scan the system use anti-spyware software to ensure the system is clean. If the issue persists, please provide the following information for further research: Capture screenshot ============ 1. Please reproduce this issue, and then press the Print Screen key (PrtScn) on your keyboard. 2. Click the "Start" menu, type "mspaint" in the Search Bar and Press Enter. 3. In the Paint program, click the "Edit" menu, click "Paste", click the "File" menu, and click "Save". 4. The "Save As" dialogue box will appear. Type a file name in the "File name:" box, for example: "screenshot". 5. Make sure "JPEG (*.JPG;*.JPEG;*.JPE;*.JFIF)" is selected in the "Save as type" box, click "Desktop" on the left pane and then click "Save". 6. Please upload the screenshot to your SkyDrive at www.skydrive.live.com and let us know the link. Collect HiJackThis log ============ 1. Please download HijackThis from the following link: http://www.techspot.com/download317.html HijackThis is a tool to collect some system settings information which is useful for further troubleshooting. Please Note: The third-party products discussed here are manufactured by vendors independent of Microsoft. We make no warranty, implied or otherwise, regarding these products' performance or reliability. 2. Right click the downloaded HJTInstall.exe file and choose "Run as administrator". Provide administrator password or click Allow if you are prompted to do so. 3. Click the "Do a system scan and save a logfile" Button. 4. A Notepad window will appear, please click File, Save As... to save it as HJT.log (or other file name you like) on the Desktop and upload to SkyDrive at www.skydrive.live.com and let us know the link. Regards, Linda