Why does the cursor constantly blink when sharing with Microsoft Lync 2010

When using the sharing feature the cursor blinks incessantly to the point of distraction?  Many people in my organization are experiencing this and have expressed concern and dissatisfaction with this "Feature". What is causing this and/or can this be turned off?

December 8th, 2011 9:02pm

Hi,

this is a feature to show that some one is logged in to your PC remotely. the blink is there so that the person who logged in is still there even there's no activity on the PC. this cannot be turned off but you can move the cursor to some corner and leave it there.

 

Free Windows Admin Tool Kit Click here and download it now
December 9th, 2011 5:16am

Hi,kristenp25

This is by design caused by the Windows graphics device interface (GDI) used by the
remote desktop protocol that is used by desktop sharing.

When using the BitBlt function to capture the desktop screenshot with (CAPTUREBLT |
SRCCOPY) it causes the mouse cursor to blink. We have to use the CAPTUREBLT value
in this function as otherwise things like the taskbar would not show up in the
shared desktop.You can check the following article for the GDI specifics explaination.

http://technet.microsoft.com/en-us/magazine/2009.02.windowsconfidential.aspx

Regards,

Sharon

December 12th, 2011 11:11am

The technical reasons for it are fine and all, but can it at least be marked as a bug to be fixed?

Besides being a generally terrible user experience -- it's extremely distracting and fatiguing when doing any kind of desktop sharing for any significant amount of time -- it just seems to be extremely poor software engineering.  Neither of Microsoft's previous "desktop sharing" (Netmeeting, Livemeeting) products had the same issue, and neither has any other commercial software product that I have used.  It seems to be, in all ways, a regression from previous software.

Free Windows Admin Tool Kit Click here and download it now
April 20th, 2012 8:37pm

I get the minor little blipping of the cursor that shows someone is attached.  It's almost unnoticeable unless you're looking for it.

That's not the problem.  A couple of my users get a very serious, rapid, major blinking, such that it is difficult to precisely navigate the cursor on the screen.  Seizure-inducing blinking.  Most of my users do not get that.  The user on the far end of the sharing session does not see it.   Just the user who is sharing out their screen.  Doesn't matter if they choose main or secondary monitor, or both.

You can't seriously be telling me that is a "feature".

May 15th, 2012 6:52pm

It is very distracting when trying to lead and update documents during the session. I realize it is to alert the person sharing that they are sharing, but they need to implement a better solution.  
Free Windows Admin Tool Kit Click here and download it now
December 6th, 2012 6:50pm

This is not only annoying but it affects keystrokes.  Just this morning I locked out my account attempting to login to an RDP session.  The flashing cursor and all the overhead it creates needs to go away.  
January 29th, 2013 6:51pm

Your answer and the linked article explains why the use of the specific technique causes the problem.  Clearly, however, this isn't the only approach as their are other products (e.g. Lotus Sametime) that have similar to identical screen sharing capabilities without this issue. 
Free Windows Admin Tool Kit Click here and download it now
July 11th, 2013 12:05pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics