Hi all, I would really appreciate the help of anyone who HAS some TIME TO SPEND. I am having some event errors just after doing some changes during the last few weeks.I think the best way anyone can help is by giving the following info. MG report Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-VGV87-C7XPK-CGKHQ Windows Product Key Hash: sdEjrEJjW0FuXAhegYxl8GAkBYg= Windows Product ID: 00359-OEM-8992687-00016 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {B0966583-3294-4B6D-BD00-D88EB0D9205E}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.111118-2330 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Users\roshni\AppData\Local\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{B0966583-3294-4B6D-BD00-D88EB0D9205E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CGKHQ</PKey><PID>00359-OEM-8992687-00016</PID><PIDType>2</PIDType><SID>S-1-5-21-2729056455-2318340869-957772784</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-NW26M</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R1120Y4</Version><SMBIOSVersion major="2" minor="4"/><Date>20090820000000.000000+000</Date></BIOS><HWID>A5F13007018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, HomePremium edition Description: Windows Operating System - Windows(R) 7, OEM_SLP channel Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00178-926-800016-02-2057-7600.0000-2292009 Installation ID: 013454960306134522344771641862465595839334905285579274 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: CGKHQ License Status: Licensed Remaining Windows rearm count: 4 Trusted time: 16/04/2012 19:13:00 Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 4:10:2012 09:30 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: NAAAAAEAAwABAAIAAQABAAAAAgABAAEA6GHCbiyUMsG+lSBA2rBEUeihxJbOR7Q6/BtGyg== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC Sony VAIO FACP Sony VAIO HPET Sony VAIO MCFG Sony VAIO SLIC Sony VAIO SSDT Sony VAIO SSDT Sony VAIO . The event errors I am getting are amongs others Error 16/04/2012 17:58:01 SideBySide 33 None Log Name: Application Source: SideBySide Date: 16/04/2012 17:58:01 Event ID: 33 Task Category: None Level: Error Keywords: Classic User: N/A Computer: roshni-VAIO Description: Activation context generation failed for "c:\program files\WIDCOMM\bluetooth software\BtwVdpDefaultSink.exe". Dependent Assembly Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found. Please use sxstrace.exe for detailed diagnosis. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="SideBySide" /> <EventID Qualifiers="49409">33</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2012-04-16T16:58:01.000000000Z" /> <EventRecordID>62974</EventRecordID> <Channel>Application</Channel> <Computer>roshni-VAIO</Computer> <Security /> </System> <EventData> <Data>Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"</Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data>c:\program files\WIDCOMM\bluetooth software\BtwVdpDefaultSink.exe</Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> </EventData> </Event> I have lots of events but dont know how to copy them all in a file here.I am not that good with computers. But have been able to do basic things by reading posts and applying instructions . I did a recent boot scan AVAST, which came clean, a check on system files to verify only which was OK too by running a command I forgot on command prompt, a win7 re activation which is now ok, have a office pro plus which keeps asking me for reactivation and that is why I have been doing changes on task scheduller(there was no task for win to activate so I created one), on component services under Admin I did some changes I can't remenber, and under computer management I also did things I cant remeber, On Firewall I allowed SPP and few other things cause I wanted Software security platform allowed so it can reactivate office, and KMS too...sorrry I cant remenber all. I am just worried of so many errors on event log, also showing Port A is down event 83. thank u IN ADVANCE FOR ANYONE WHO HAS THE TIME. THE LAPTOP BELONGS TO HOMEGROUP BUT theres one laptop connected and i am using thethering to connect to the net.

1. I am afraid that you have used cracked key for Sony Vaio, namely H4JWX-WHKWT-VGV87-C7XPK-CGKHQ For Windows 7 KMS activation use: cscript c:\windows\system32\slmgr.vbs -skms kms.vc.server.com cscript c:\windows\system32\slmgr.vbs -ato 2. For Office 2010 activation KMS: c: cd "c:\program files\microsoft office\office14" cscript ospp.vbs /sethst:kms.server.com cscript ospp.vbs /act (For 64 bit Windows 7 use cd "c:\program files (x86)\microsoft office\office14") For activation with key c: cd \"Program Files"\"Microsoft Office"\Office14 cscript ospp.vbs /inpkey:XXXXX-XXXXX-XXXXX-XXXXX-XXXXX cscript ospp.vbs /act pause XXXXX-XXXXX-XXXXX-XXXXX-XXXXX is correct key for Office 3. I recommend to roll back all changes, because of it it very difficult to do forensic analysis of your changes of configuration 4. Sometims clean install or recovery from image is faster that doing changes at random. 5. Do not forget to open path to KMS activation server by opening firewall port 1688. Regards Milos

"........1. I am afraid that you have used cracked key for Sony Vaio, namely H4JWX-WHKWT-VGV87-C7XPK-CGKHQ" hi milos, thank u for the time u spent and ur advice. but i dont understand why u say it is a cracked key, the way i ended up resolving the reactivation of win 7 was by only doing a CHKDSK. It resolved itself after the chkdsk...... and thekey u say is a cracked one is the same one u had advised me to use (on the other thread i posted) on the 10th april at 9.32 am ???? So could u kindly explain???

1. I am afraid that you have used cracked key for Sony Vaio, namely H4JWX-WHKWT-VGV87-C7XPK-CGKHQ For Windows 7 KMS activation use: cscript c:\windows\system32\slmgr.vbs -skms kms.vc.server.com cscript c:\windows\system32\slmgr.vbs -ato 2. For Office 2010 activation KMS: c: cd "c:\program files\microsoft office\office14" cscript ospp.vbs /sethst:kms.server.com cscript ospp.vbs /act (For 64 bit Windows 7 use cd "c:\program files (x86)\microsoft office\office14") For activation with key c: cd \"Program Files"\"Microsoft Office"\Office14 cscript ospp.vbs /inpkey:XXXXX-XXXXX-XXXXX-XXXXX-XXXXX cscript ospp.vbs /act pause XXXXX-XXXXX-XXXXX-XXXXX-XXXXX is correct key for Office 3. I recommend to roll back all changes, because of it it very difficult to do forensic analysis of your changes of configuration 4. Sometims clean install or recovery from image is faster that doing changes at random. 5. Do not forget to open path to KMS activation server by opening firewall port 1688. Regards Milos Hi Milos, I would be gratefull if could reply whenever u have some time...I really dont understand the cracked key from Sony u said I should use.... and I thought it was not advisable to post the full KEY ?!

Milos That Key is NOT a crack - it is the standard Sony OEM_SLP Key What makes you think it's a cracked Key - apart from not understaning the Activation process? There was NO mention of Office in the original post - in fact the indication is that Office isn't installed (unless it's Office 2010, which MGADiag can't see anyhow) Since when has there been a KMS Key for Home premium? Did you even read the original post and report? Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Hi Noel, He is not even replying since yesterday...and it was he himself who told me to use it...thanks to ur help I never followed his advice. after the chckdsk it resolved itself...anyway we shouldnt be posting full keys here isn't it? I am really concerned what use people can have from the key and all details I have been posting. cause i dont have much understanding of pc's. Just wondering how can one advise to use a key and than later say it is a cracked one... Could u pls tell me how could i upload here all the event logs, step by step. I suspect all the event errors i am getting have to do with firewall settings and due to Group policy, and changes i did that i cant remember all. The last error I am getting amongs lots of them, but this one is worrying me... Th Log Name: Microsoft-Windows-Dhcp-Client/Admin Source: Microsoft-Windows-Dhcp-Client Date: 17/04/2012 19:56:31 Event ID: 1001 Task Category: Address Configuration State Event Level: Error Keywords: User: LOCAL SERVICE Computer: roshni-VAIO Description: Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0x0024D63EF113. The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Dhcp-Client" Guid="{15A7A4F8-0072-4EAB-ABAD-F98A4D666AED}" /> <EventID>1001</EventID> <Version>0</Version> <Level>2</Level> <Task>3</Task> <Opcode>75</Opcode> <Keywords>0x4000000000000000</Keywords> <TimeCreated SystemTime="2012-04-17T18:56:31.068305600Z" /> <EventRecordID>952</EventRecordID> <Correlation /> <Execution ProcessID="992" ThreadID="2988" /> <Channel>Microsoft-Windows-Dhcp-Client/Admin</Channel> <Computer>roshni-VAIO</Computer> <Security UserID="S-1-5-19" /> </System> <EventData> <Data Name="HWLength">6</Data> <Data Name="HWAddress">0024D63EF113</Data> <Data Name="StatusCode">121</Data> </EventData> </Event> ank u Rosh19

First the Keys thing..... OEM_SLP Keys are pretty much public knowledge - In the case of the one on your machine EVERY machine that leaves SONY with Win7 Home Premium installed has that Key embedded. All OEM_SLP Keys are plastered all over the internet - so a few being quoted in these forums won't 'count'. The same goes for the Client Volume KMS Keys - which MS itself quotes on varoius pages (and in fact, OEM_SLP Keys could be considered a subset of the KMS License type) The problem with quoting Keys comes when they are wither Retail, COA, or Volume MAK Keys. These Keys are specific to a particular machine, owner or company, and should not be quoted in their entirety. So long as you only quote the last three groups of characters (and never the first two), that is sufficient for uniqueness, without being enough to give the full Key away, or make it easily discoverable by a hacker. That is why the MGADiag tool always obscures the first two groups in the report. In the case of Volume license Keys, it actually obsures the first four groups for extra security. There is nothing in the MGADiag report that can personally identify you, or lead to discovery of any sensitive information (such as the rest of the Key - although MS activation servers can track the Key history with the data). These forums do not allow the attachment of files. What you can do is upload the files to your Skydrive (you have one automatically if you have windows Live Essentials) or other favoured fileshare site, and then post a link in the thread. If you use SkyDrive, make sure that you put the files in your Public folder, otherwise they are private to you. Group Policy cannot affect you normally - it is only applicable to Pro and above - because it it a means for System Admins in Domain networks to administer a potentially huge number of machines in a common and reproducible way. I believe that It's theoretically possible for malware to create GPO's (Group Policy Objects) in Home Premium - but it's so rare that it can almost be ignored. What is many times easier is simply to screw with individual permissions as the malware needs to do what it wants. Firewall settings are always a pain - which is why I like Windows Firewall, as it generally takes no looking after at all. You can reset that to default with a few click on a mouse, and then rebuild necessary permissions pretty much on the fly - or you can do things the hard way. You're in the right forum for advice on that - although you may be better off in the Windows Answers forums than the ITPro ones, since you are a home user with Home Premium, rather than a Domain client/admin. You can find the Answers Security forum here...... http://answers.microsoft.com/en-us/windows/forum/windows_7-security Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

First the Keys thing..... OEM_SLP Keys are pretty much public knowledge - In the case of the one on your machine EVERY machine that leaves SONY with Win7 Home Premium installed has that Key embedded. All OEM_SLP Keys are plastered all over the internet - so a few being quoted in these forums won't 'count'. The same goes for the Client Volume KMS Keys - which MS itself quotes on varoius pages (and in fact, OEM_SLP Keys could be considered a subset of the KMS License favoured to Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth Hi Noel, Thank u for ur advice. But I would rather if u could have a look at the event log whenever u have some time...maybe tomorrow sometime...just let me know what time. as u can see from the replies i have got from Milos, it just makes me become suspicious of people, dont know if and when I should rely on which replies...looks to me like some people dont know what they are saying...the same happened with the replies i got fr Mohammed on the other thread...so ....if u have some time let me know when. I will have a look at the other forum but just to check any errors match the ones i am getting. I will try and see if i know how to save the full event log on a file and upload to skydrive.(i got win essentials) thank u

No problem - but I have to admit a lack of in-depth knowledge before I start! Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

No problem - but I have to admit a lack of in-depth knowledge before I start! Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

No problem - but I have to admit a lack of in-depth knowledge before I start! Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth Hi Noel, No Prob., take ur time, I managed to save the file on public folders on skydrive. https://skydrive.live.com/redir.aspx?cid=4f2ffc06ac5e348a&resid=4F2FFC06AC5E348A!148&parid=4F2FFC06AC5E348A!115&authkey=!AJ3LrQwDfzNWARk I dont know why it not underlined as a link I selected View and Edit under the "Get a Link to " screen on skydrive...can u access it from the above?if not what else can I do for u to access it? just tell me if u can access it...than u can leave for tomorrow...its late ...probably u wanna log off. Rosh19

Ok - I got it :) A very quick glance shows a couple of things of note 1) You have some dubious software installed (BearShare/MediaBar) that is causing problems 2) You have a large number of entries caused by a Software Restriction Policy - and I have no idea what that is :) I woudl suggest first running a full scan with updated anti-virus, and with MalwareBytes Anti-Malware free version (www.malwarebytes.org) See what that finds.Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Ok - I got it :) A very quick glance shows a couple of things of note 1) You have some dubious software installed (BearShare/MediaBar) that is causing problems 2) You have a large number of entries caused by a Software Restriction Policy - and I have no idea what that is :) I woudl suggest first running a full scan with updated anti-virus, and with MalwareBytes Anti-Malware free version (www.malwarebytes.org) See what that finds.Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Ok - I got it :) A very quick glance shows a couple of things of note 1) You have some dubious software installed (BearShare/MediaBar) that is causing problems 2) You have a large number of entries caused by a Software Restriction Policy - and I have no idea what that is :) I woudl suggest first running a full scan with updated anti-virus, and with MalwareBytes Anti-Malware free version (www.malwarebytes.org) See what that finds. Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth i will download the malawarebytes now...I did Run a Boot scan day before yesterday but i will do a full scan now...not a boot one. the boot scan came clean from avast. I did disable windows defender few moths ago...i had updates and after those updates i cant remeber what exactly happened but it gave me a real headache...so after i realized what updates were i unistalled the updates ...and also disabled the automatic updates from windows update totally.no updates are installed unless i read what it is about and if it is of moderate level applicable to my version than i install. I guess it will take some time to do both scans, fr avast and after i download malawarebytes...the scan fr it.guess i will see u tomorrow?around what time? thank u rosh19

I'll be around most of the day - UK time. :)Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

I'll be around most of the day - UK time. :)Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

I'll be around most of the day - UK time. :) Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth thanks...i will run them now...malware is downloading. Thanks Rosh19 hope i dont get any surprises...

The other thing I see lots of entries for is problems with a WidCom Bluetooth driver. You have to be careful with such drivers - there's a well-known bug in one particular set that wipes the hard drive if you uninstall it (how that one got through QC/Beta testing I have no idea!), although that is from a different manufacturer (I think! - many are 're-badged'). Please check your system specs and your device manager for mismatches and errors. The following article is also relevant - http://technet.microsoft.com/en-us/library/c688bfb1-6ffb-45b0-b8b0-294675a693a9.aspx Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

The other thing I see lots of entries for is problems with a WidCom Bluetooth driver. You have to be careful with such drivers - there's a well-known bug in one particular set that wipes the hard drive if you uninstall it (how that one got through QC/Beta testing I have no idea!), although that is from a different manufacturer (I think! - many are 're-badged'). Please check your system specs and your device manager for mismatches and errors. The following article is also relevant - http://technet.microsoft.com/en-us/library/c688bfb1-6ffb-45b0-b8b0-294675a693a9.aspx Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth Hi Noel, First: the scans were OK.The malawareb. was a quick one though, cause i had run a boot scan 2 days ago and was clean so i run a quick one, also wanted to sleep last night and wanted to leave the full scan fr avast running... 2nd. I have noticed the blueth. errors as well and have no idea....I have the latop 2 years now and used the blueth. twice only.and havent touched any configurations for it. dont know if this will help system spec. OS Name Microsoft Windows 7 Home Premium Version 6.1.7601 Service Pack 1 Build 7601 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name ROSHNI-VAIO System Manufacturer Sony Corporation System Model VGN-NW26M System Type x64-based PC Processor Pentium(R) Dual-Core CPU T4300 @ 2.10GHz, 2100 Mhz, 2 Core(s), 2 Logical Processor(s) BIOS Version/Date American Megatrends Inc. R1120Y4, 20/08/2009 SMBIOS Version 2.4 Windows Directory C:\Windows System Directory C:\Windows\system32 Boot Device \Device\HarddiskVolume2 Locale United Kingdom Hardware Abstraction Layer Version = "6.1.7601.17514" User Name roshni-VAIO\roshni Time Zone GMT Daylight Time Installed Physical Memory (RAM) 4.00 GB Total Physical Memory 3.84 GB Available Physical Memory 1.85 GB Total Virtual Memory 7.68 GB Available Virtual Memory 5.38 GB Page File Space 3.84 GB Page File C:\pagefile.sys on device manager I dont see how can i check for mismatches...?? thnak u Rosh19 I uploaded a copy of all drivers shown on system info under Software Environment and than under system drivers....dnt know if is relevant.

Check in MSINFO32 for 'forced hardware' - is anything listed there? Check in Device manager for entries with Yellow triangles or Red crosses - quote the details on them. The latest drivers for your Bluetooth seem to be here http://www.sony.co.uk/support/en/product/VGN-NW26M/downloads/Preinstalled_Drivers_4464 (why do all manufacturers have such abysmal support search capability?) You should also thing about the Visual C++ download linked in the article I posted earlier. Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Check in MSINFO32 for 'forced hardware' - is anything listed there? Check in Device manager for entries with Yellow triangles or Red crosses - quote the details on them. The latest drivers for your Bluetooth seem to be here http://www.sony.co.uk/support/en/product/VGN-NW26M/downloads/Preinstalled_Drivers_4464 (why do all manufacturers have such abysmal support search capability?) You should also thing about the Visual C++ download linked in the article I posted earlier. Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Check in MSINFO32 for 'forced hardware' - is anything listed there? Check in Device manager for entries with Yellow triangles or Red crosses - quote the details on them. The latest drivers for your Bluetooth seem to be here http://www.sony.co.uk/support/en/product/VGN-NW26M/downloads/Preinstalled_Drivers_4464 (why do all manufacturers have such abysmal support search capability?) You should also thing about the Visual C++ download linked in the article I posted earlier. Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth Hi Noel, How do i get to : MSINFO32?? when i type Device manager on start up and click on DeviceManager gives me a list of things the compuetr has but theres no entries whatsoever? maybe if I give u permission(but u would have to tell me how and where) to share my laptop with u like remote something...u could check everything? Oh...I did delete two programs Visual C ++ both of them...just to get some space...cause i though i was not using them...well I dont use them...maybe the laptop uses them and I dont know..probably thats why I get those errors..what to do now??is permanently deleted about a week now Do the drivers not update automatically? I thought they do?...

hi noel it looks like u r bit busy...and i have to go out for a couple hours .pls read my posts and let me know what next...me i am loosing my patience with this although i really love this one...it's my first laptop and i dont think i will be buying anything soon...not even parts...if something goes wrong thats it...i will have to do without. hope to see u later when i get back...maybe i can share it with u...if u promisse to look after it proper )): thanks Rosh19

Click on Start in the Search box, type MSINFO32 and hit the Enter key once it's opened, click on Hardware Resources, then Forced Hardware. List any entries. Device Manager shoudld open to a list of device types only - if anything shows a sub-entry, there's a problem. List anything with a Yellow triangle or Red cross. Now click on View - then 'Show Hidden devices' - do any sub-entries show now? - again, list any with yellow or red flags. post back. Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Click on Start in the Search box, type MSINFO32 and hit the Enter key once it's opened, click on Hardware Resources, then Forced Hardware. List any entries. Device Manager shoudld open to a list of device types only - if anything shows a sub-entry, there's a problem. List anything with a Yellow triangle or Red cross. Now click on View - then 'Show Hidden devices' - do any sub-entries show now? - again, list any with yellow or red flags. post back. Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Click on Start in the Search box, type MSINFO32 and hit the Enter key once it's opened, click on Hardware Resources, then Forced Hardware. List any entries. Device Manager shoudld open to a list of device types only - if anything shows a sub-entry, there's a problem. List anything with a Yellow triangle or Red cross. Now click on View - then 'Show Hidden devices' - do any sub-entries show now? - again, list any with yellow or red flags. post back. Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth Hi Noel, under forced hardware I get no info whatsoever...but under Conflicts/sharing there is a list... under Device Manager I have bateries -microsoft AC adapter -microsoft ACPI compliant control microsoft composite batery computer - ACPI x64based PC Disk Drives - Hitachi HTS543232L9SA00 - Ricoh Memory Stick Disk Device - Ricoh SD/MMC Disk Device Display Adapters - Mobile Intel (R) 4 Series Express Chipset Family - Mobile Intel (R) 4 Series Express Chipset Family (its listed twice) DVD /CD ROM Devices Pioneer DVD -RW DVRTD09 and so on ...nothing listed is red or yellow I opened every thing...

Hi Noel, I have under Hardware Resources than under Network and than under Adapter the following: Name [00000000] WAN Miniport (SSTP) Adapter Type Not Available Product Type WAN Miniport (SSTP) Installed Yes PNP Device ID ROOT\MS_SSTPMINIPORT\0000 Last Reset 18/04/2012 21:02 Index 0 Service Name RasSstp IP Address Not Available IP Subnet Not Available Default IP Gateway Not Available DHCP Enabled No DHCP Server Not Available DHCP Lease Expires Not Available DHCP Lease Obtained Not Available MAC Address Not Available Driver c:\windows\system32\drivers\rassstp.sys (6.1.7600.16385, 82.00 KB (83,968 bytes), 14/07/2009 01:10) Name [00000001] WAN Miniport (IKEv2) Adapter Type Not Available Product Type WAN Miniport (IKEv2) Installed Yes PNP Device ID ROOT\MS_AGILEVPNMINIPORT\0000 Last Reset 18/04/2012 21:02 Index 1 Service Name RasAgileVpn IP Address Not Available IP Subnet Not Available Default IP Gateway Not Available DHCP Enabled No DHCP Server Not Available DHCP Lease Expires Not Available DHCP Lease Obtained Not Available MAC Address Not Available Driver c:\windows\system32\drivers\agilevpn.sys (6.1.7600.16385, 59.00 KB (60,416 bytes), 14/07/2009 01:10) Name [00000002] WAN Miniport (L2TP) Adapter Type Not Available Product Type WAN Miniport (L2TP) Installed Yes PNP Device ID ROOT\MS_L2TPMINIPORT\0000 Last Reset 18/04/2012 21:02 Index 2 Service Name Rasl2tp IP Address Not Available IP Subnet Not Available Default IP Gateway Not Available DHCP Enabled No DHCP Server Not Available DHCP Lease Expires Not Available DHCP Lease Obtained Not Available MAC Address Not Available Driver c:\windows\system32\drivers\rasl2tp.sys (6.1.7601.17514, 126.50 KB (129,536 bytes), 24/06/2011 02:57) Name [00000003] WAN Miniport (PPTP) Adapter Type Not Available Product Type WAN Miniport (PPTP) Installed Yes PNP Device ID ROOT\MS_PPTPMINIPORT\0000 Last Reset 18/04/2012 21:02 Index 3 Service Name PptpMiniport IP Address Not Available IP Subnet Not Available Default IP Gateway Not Available DHCP Enabled No DHCP Server Not Available DHCP Lease Expires Not Available DHCP Lease Obtained Not Available MAC Address Not Available Driver c:\windows\system32\drivers\raspptp.sys (6.1.7601.17514, 108.50 KB (111,104 bytes), 24/06/2011 02:57) Name [00000004] WAN Miniport (PPPOE) Adapter Type Not Available Product Type WAN Miniport (PPPOE) Installed Yes PNP Device ID ROOT\MS_PPPOEMINIPORT\0000 Last Reset 18/04/2012 21:02 Index 4 Service Name RasPppoe IP Address Not Available IP Subnet Not Available Default IP Gateway Not Available DHCP Enabled No DHCP Server Not Available DHCP Lease Expires Not Available DHCP Lease Obtained Not Available MAC Address Not Available Driver c:\windows\system32\drivers\raspppoe.sys (6.1.7600.16385, 90.50 KB (92,672 bytes), 14/07/2009 01:10) Name [00000005] WAN Miniport (IPv6) Adapter Type Not Available Product Type WAN Miniport (IPv6) Installed Yes PNP Device ID ROOT\MS_NDISWANIPV6\0000 Last Reset 18/04/2012 21:02 Index 5 Service Name NdisWan IP Address Not Available IP Subnet Not Available Default IP Gateway Not Available DHCP Enabled No DHCP Server Not Available DHCP Lease Expires Not Available DHCP Lease Obtained Not Available MAC Address Not Available Driver c:\windows\system32\drivers\ndiswan.sys (6.1.7601.17514, 160.50 KB (164,352 bytes), 24/06/2011 02:57) Name [00000006] WAN Miniport (Network Monitor) Adapter Type Not Available Product Type WAN Miniport (Network Monitor) Installed Yes PNP Device ID ROOT\MS_NDISWANBH\0000 Last Reset 18/04/2012 21:02 Index 6 Service Name NdisWan IP Address Not Available IP Subnet Not Available Default IP Gateway Not Available DHCP Enabled No DHCP Server Not Available DHCP Lease Expires Not Available DHCP Lease Obtained Not Available MAC Address Not Available Driver c:\windows\system32\drivers\ndiswan.sys (6.1.7601.17514, 160.50 KB (164,352 bytes), 24/06/2011 02:57) Name [00000007] Microsoft ISATAP Adapter Adapter Type Tunnel Product Type Microsoft ISATAP Adapter Installed Yes PNP Device ID ROOT\*ISATAP\0000 Last Reset 18/04/2012 21:02 Index 7 Service Name tunnel IP Address Not Available IP Subnet Not Available Default IP Gateway Not Available DHCP Enabled No DHCP Server Not Available DHCP Lease Expires Not Available DHCP Lease Obtained Not Available MAC Address Not Available Driver c:\windows\system32\drivers\tunnel.sys (6.1.7601.17514, 122.50 KB (125,440 bytes), 24/06/2011 02:56) Name [00000008] WAN Miniport (IP) Adapter Type Not Available Product Type WAN Miniport (IP) Installed Yes PNP Device ID ROOT\MS_NDISWANIP\0000 Last Reset 18/04/2012 21:02 Index 8 Service Name NdisWan IP Address Not Available IP Subnet Not Available Default IP Gateway Not Available DHCP Enabled No DHCP Server Not Available DHCP Lease Expires Not Available DHCP Lease Obtained Not Available MAC Address Not Available Driver c:\windows\system32\drivers\ndiswan.sys (6.1.7601.17514, 160.50 KB (164,352 bytes), 24/06/2011 02:57) Name [00000009] Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller Adapter Type Ethernet 802.3 Product Type Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller Installed Yes PNP Device ID PCI\VEN_11AB&DEV_4380&SUBSYS_906B104D&REV_10\4&AA1B7DB&0&00E0 Last Reset 18/04/2012 21:02 Index 9 Service Name yukonw7 IP Address Not Available IP Subnet Not Available Default IP Gateway Not Available DHCP Enabled Yes DHCP Server Not Available DHCP Lease Expires Not Available DHCP Lease Obtained Not Available MAC Address 00:24:BE:AD:E5:AD Memory Address 0xD3920000-0xD3923FFF I/O Port 0x0000D000-0x0000DFFF IRQ Channel IRQ 16 Driver c:\windows\system32\drivers\yk62x64.sys (11.10.6.3, 384.00 KB (393,216 bytes), 17/08/2009 22:53) Name [00000010] RAS Async Adapter Adapter Type Not Available Product Type RAS Async Adapter Installed Yes PNP Device ID Not Available Last Reset 18/04/2012 21:02 Index 10 Service Name AsyncMac IP Address Not Available IP Subnet Not Available Default IP Gateway Not Available DHCP Enabled No DHCP Server Not Available DHCP Lease Expires Not Available DHCP Lease Obtained Not Available MAC Address Not Available Name [00000011] Intel(R) WiFi Link 5100 AGN Adapter Type Ethernet 802.3 Product Type Intel(R) WiFi Link 5100 AGN Installed Yes PNP Device ID PCI\VEN_8086&DEV_4232&SUBSYS_13018086&REV_00\4&32F689B0&0&00E1 Last Reset 18/04/2012 21:02 Index 11 Service Name NETw5s64 IP Address 192.168.43.88, fe80::c526:f7e0:1e5e:79c6 IP Subnet 255.255.255.0, 64 Default IP Gateway 192.168.43.1 DHCP Enabled Yes DHCP Server 192.168.43.1 DHCP Lease Expires 18/04/2012 22:06 DHCP Lease Obtained 18/04/2012 21:06 MAC Address 00:24:D6:3E:F1:12 Memory Address 0xD2500000-0xD2501FFF IRQ Channel IRQ 4294967293 Driver c:\windows\system32\drivers\netw5s64.sys (13.0.0.107, 6.63 MB (6,952,960 bytes), 15/09/2009 12:40) Name [00000012] Microsoft Teredo Tunneling Adapter Adapter Type Tunnel Product Type Microsoft Teredo Tunneling Adapter Installed Yes PNP Device ID ROOT\*TEREDO\0000 Last Reset 18/04/2012 21:02 Index 12 Service Name tunnel IP Address Not Available IP Subnet Not Available Default IP Gateway Not Available DHCP Enabled No DHCP Server Not Available DHCP Lease Expires Not Available DHCP Lease Obtained Not Available MAC Address Not Available Driver c:\windows\system32\drivers\tunnel.sys (6.1.7601.17514, 122.50 KB (125,440 bytes), 24/06/2011 02:56) Name [00000013] Microsoft ISATAP Adapter Adapter Type Tunnel Product Type Microsoft ISATAP Adapter Installed Yes PNP Device ID ROOT\*ISATAP\0001 Last Reset 18/04/2012 21:02 Index 13 Service Name tunnel IP Address Not Available IP Subnet Not Available Default IP Gateway Not Available DHCP Enabled No DHCP Server Not Available DHCP Lease Expires Not Available DHCP Lease Obtained Not Available MAC Address Not Available Driver c:\windows\system32\drivers\tunnel.sys (6.1.7601.17514, 122.50 KB (125,440 bytes), 24/06/2011 02:56) Name [00000014] Microsoft Virtual WiFi Miniport Adapter Adapter Type Ethernet 802.3 Product Type Microsoft Virtual WiFi Miniport Adapter Installed Yes PNP Device ID {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&16FF0F4C&0&01 Last Reset 18/04/2012 21:02 Index 14 Service Name vwifimp IP Address Not Available IP Subnet Not Available Default IP Gateway Not Available DHCP Enabled Yes DHCP Server Not Available DHCP Lease Expires Not Available DHCP Lease Obtained Not Available MAC Address 00:24:D6:3E:F1:13 Driver c:\windows\system32\drivers\vwifimp.sys (6.1.7600.16385, 17.50 KB (17,920 bytes), 14/07/2009 01:07) Name [00000015] Microsoft ISATAP Adapter Adapter Type Tunnel Product Type Microsoft ISATAP Adapter Installed Yes PNP Device ID ROOT\*ISATAP\0002 Last Reset 18/04/2012 21:02 Index 15 Service Name tunnel IP Address Not Available IP Subnet Not Available Default IP Gateway Not Available DHCP Enabled No DHCP Server Not Available DHCP Lease Expires Not Available DHCP Lease Obtained Not Available MAC Address Not Available Driver c:\windows\system32\drivers\tunnel.sys (6.1.7601.17514, 122.50 KB (125,440 bytes), 24/06/2011 02:56) Name [00000017] Bluetooth Device (Personal Area Network) Adapter Type Not Available Product Type Bluetooth Device (Personal Area Network) Installed Yes PNP Device ID Not Available Last Reset 18/04/2012 21:02 Index 17 Service Name BthPan IP Address Not Available IP Subnet Not Available Default IP Gateway Not Available DHCP Enabled Yes DHCP Server Not Available DHCP Lease Expires Not Available DHCP Lease Obtained Not Available MAC Address Not Available Name [00000021] Microsoft 6to4 Adapter Adapter Type Tunnel Product Type Microsoft 6to4 Adapter Installed Yes PNP Device ID ROOT\*6TO4MP\0003 Last Reset 18/04/2012 21:02 Index 21 Service Name tunnel IP Address Not Available IP Subnet Not Available Default IP Gateway Not Available DHCP Enabled No DHCP Server Not Available DHCP Lease Expires Not Available DHCP Lease Obtained Not Available MAC Address Not Available Driver c:\windows\system32\drivers\tunnel.sys (6.1.7601.17514, 122.50 KB (125,440 bytes), 24/06/2011 02:56) Sorry if this info is not relevant...Do u think there is still a problem with the activation of Windows that resolved itself when I ran the chkdsk? cause the key that is howing that has activated against which is the standard SONY key...is not the same labelled on the back of my laptop???remember it was tampered? is now OK and showing as licenced. but its not tthe same key I have on the label???

OK - that all looks OK then. I'd install that Visual C++ software that the article mentioned. You will need to visit Windows Updates afterewards, and check for updates, as it is rather old (and I know that there's at least one update for it) Have you installed the 'new drivers' from the Sony website yet?Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

OK - that all looks OK then. I'd install that Visual C++ software that the article mentioned. You will need to visit Windows Updates afterewards, and check for updates, as it is rather old (and I know that there's at least one update for it) Have you installed the 'new drivers' from the Sony website yet?Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

hi noel, that link to Sony for the Bluetooth has a Important Note that says Thus, if you are still using the preinstalled Operating System and didn"t delete the C:\Drivers folder (for recent models) or still have your Recovery CD"s (for older models), you do not need to download this package So I have not downloaded the package. But I was just checking under device Manager and noticed that I have 18 copies of Generic Volume Shadow Copy and under Non Plug and Play Drivers I have Reflector Display driver used to gain access to Graphics Data Also Remote Access Connection Driver, and another called RDPCDD ...and they are all from unknown publisher and manufacturer...maybe I should unistall them??? I will install the Visuall C ++ now

hi noel, I updated all drivers and ran windows update and Vaio Update as well. The firewall settings I set to default cause I had been fidling and couldnt remember what to undo...and set to default on Firewall Advanced Settings as well. But I am still getting event errors ...Also, I have been wondering why do I have the windows is activated against a key that is not the same I have on my label...u must remember we only ran the Chkdsk and that tampered sppuinotify resolved itself. Do u have any idea why ??? I am gonna upload another event (custom View) on my Skydrive public folder if u could have a look and see what might be causing these errors. Really appreciate ur time and help....whenever u can. Thank u Rosh19

FYI - here's a little info on Keys, in the context of ones in use where the basic install is from a large manufacturer such as Sony..... OEM _SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM_SLP key (at the factory) Windows 7 looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home) COA_SLP: This is the Product key that you see on the sticker on the side (or bottom,[ or inside the battery compartment]) of your computer. It is a valid product key, but should only be used in limited situations (such as if the OEM_SLP key stops self-activating for whatever reason). The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

FYI - here's a little info on Keys, in the context of ones in use where the basic install is from a large manufacturer such as Sony..... OEM _SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM_SLP key (at the factory) Windows 7 looks at the Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth Hi Noel, Thank u for the info. So when I ran the MGA tool should it not have recognized that same key that is pre installed ?why did it activate against the Sony standard key is what I dont understand...but anyway, windows is showing as Activated but the errors legitcheckControl Active X error 0x800070002 on the MGA report are still there, and maybe that is causing part of the errors I have on event viewer?No?Did u have time to have a look on the event log I uploaded on Skydrive? Thanks for ur time really appreciate it. Rosh19

FYI - here's a little info on Keys, in the context of ones in use where the basic install is from a large manufacturer such as Sony..... OEM _SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM_SLP key (at the factory) Windows 7 looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home) COA_SLP: This is the Product key that you see on the sticker on the side (or bottom,[ or inside the battery compartment]) of your computer. It is a valid product key, but should only be used in limited situations (such as if the OEM_SLP key stops self-activating for whatever reason). The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth