Hi, I've seen others with similar error codes, but was curious if anyone had thoughts on what mine is.... The blue screen and unexpected shutdowns started after installing Windows 7 ultimate as an upgrade from Windows Vista Home. I've updated drivers from Dell and it still continues... Problem signature Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Files that help describe the problem 121109-26395-01.dmp sysdata.xml WERInternalMetadata.xml View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. Extra information about the problem BCCode: 9f BCP1: 00000003 BCP2: 87BDB028 BCP3: 82F63AE0 BCP4: 87F20600 OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1

If the issue persists, test it in Safe Mode: Restart your computer and start pressing the F8 key on your keyboard. When the Windows Advanced Options menu appears, select Safe Mode, and then press Enter. In addition, you can upload the dump file to the http://skydrive.live.com/ using your Live ID andsomeone will check it: 1. Click Start Button, type "%SystemRoot%\Minidump" (without quotation marks) in the Start Search box and press Enter. 2. Go to your Desktop, right-click on it and create a new folder named "Dump". 3. Copy all the memory dump files (looks like Mini092003-01.dmp) in Minidump to this folder. 4. Right-click on the Dump folder, click "Send To", and click "Compressed (zipped) Folder". 5. Please upload the ZIP file.MCSE, MCSA, MCDST

Since Windows system uses separated user mode and kernel mode memory space, stop errors are always caused by kernel portion components, such as a third-party device drivers, backup software or anti-virus services (buggy services). The system goes to a BSOD because there is some exceptions happened in the kernel (either the device driver errors or the service errors), and Windows implements this mechanism: When it detects some errors occur in the kernel, it will kill the box in case some more severe damage happens. Then we get a blue screen or the system reboots (it depends on what the system settings are). To troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. A suggestion would be to contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. Please be advised that contacting phone support will be a charged call. To obtain the phone numbers for specific technology request please take a look at the web site listed below: Microsoft - Help and Support If you are outside the US please see Microsoft Worldwide Home for regional support phone numbers. Meantime, you can try some steps. You may temporary uninstall the antivirus and then check the result. If the issue persists, please disable automatic restart. 1. Click Start. Enter sysdm.cpl in Start Search box. 2. Click the Advanced tab. 3. Click the Settings button under Startup and Recovery. 4. Uncheck Automatically Restart. If Blue Screen appears when the issue occurs, please pay attention on the bottom line, try to find if the issue is caused by any *.sys file. Then find the problematic driver according to this file. You may remove the driver or upgrade the device driver.Arthur Xie - MSFT