When in the middle of a game or whatever the screen blacks out and i must reboot! I also get these messages when i reboot:Windows Explorer : USB Device Not RecongizedandCongratulations on your recent purchase of a dell Computer preconfigured with Windows Live. etc etc and then u click OK in the little green square and would assume that it would go away.. but it just keeps reappeariing over and over again.. everytime i open my internet browser. grrrWhat can i do to correct these problems which may or may not be related! I swear Windows 7 has been a pain in the back side for sure.. Everytime i log on i find a new issue and this computer is bearly 4 months old.Thanks

Hi,Regarding to the congratulations message, you get that the first time you visit dell.msn.com. The site stores a cookie on your system so that you won't get the message pop-up again. However, if you have your Internet Explorer privacy settings to High or Block All Cookies, you are blocking that cookie from being created, therefore, you'll get the message popup every time you go to dell.msn.com. You can fix this if you temporarily set your IE Privacy setting to Medium High. Then browse to dell.msn.com, and the cookie will be saved on your system. Then set the IE Privacy setting back to your original setting of High or Block All Cookies again and you shouldn't get the popup the next time you go to dell.msn.com. To adjust the IE Privacy setting, use the Tools menu, then Internet Options, then Privacy tab, and adjust the slider. Then click OK. For the black screen issue, when did this issue first occur? Is there any newly installed software\device? Unplug all unnecessary external devices but mouse and keyboard. System restore could be under consideration if the issue occurs recently.Will the screen go black only when playing games or viewing vedio and photoes? If so, your display card driver could be the culprit. What is the model of your PC and display card? Visit the card manufactures's website and install the latest driver.In addition, boot into Safe mode to test if any issues come up.How to log on Safe Mode==========================1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when you see the boot menu. 2. When the Windows Advanced Options menu appears, select Safe Mode, and then press Enter. 3. Log onto Windows by using the Administrator account or any user account with the Administrator privileges. NOTE: In Safe Mode, your system display and Desktop will look and perform differently than in Normal Mode. This is only temporary. To return the system back to Normal Mode, we can simply restart the computer.

Thank you so much, I will try this out and get back with you.. Thanks again

My suggestion is to separate each one of you issues and post as a different thread. It helps everyone to be able to answer your questions more quickly when you break it down this way and helps keeps the issues separated and makes it easier for others with the same problem to find an answer to their question they haven't asked yet ;)MCSE, MCSA, MCDST [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]