I often click on start button to access the list or new programs and it freezes. I often have to reboot to get out of it

Hi,· Was there any changes made prior to this issue? Check in clean boot.“How to configure Windows XP to start in a "clean boot" state” http://support.microsoft.com/kb/310353Note: Please make sure to follow the steps under “Steps to configure Windows to use a Normal startup state” to start the computer normally.DianaMicrosoft Answers Support EngineerVisit our Microsoft Answers Feedback Forum and let us know what you think.If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.