Windown 8.1 shuts down when I click on Sleep/Hibernate

I  have recently installed windows 8.1 and i have noticed that every time I click on sleep/hibernate, it shuts down the laptop and I loose all my work. Please provide a solution for this.

Thanks!


  • Edited by Deepika09 Tuesday, April 29, 2014 1:25 PM
April 29th, 2014 4:25pm

every time I click on sleep/hibernate, it shuts down the laptop and I loose all my work.

In my case of this symptom, I think there is a correlation with updating, so if I can remember to, I may try preventing network connections too.  I have also threatened to try using Scheduling to prevent unattended updating.  That was for Surface RT which explicitly does not allow a simpler GPO solution.  However, now that I have seen the same problem happen on Surface Pro I guess I should at least try the GPO solution on it.  Thanks for the reminder.   ; )

http://answers.microsoft.com/en-us/surface/forum/surf2-surfupdate/a0-bugcheck/8fb37372-d10e-4978-bbe2-e7e95a83eaa3

<quote>

GPEdit finds in  Configure Automatic Updates   "Note: This policy does not apply to Windows RT."

</quote>

According to Event Viewer there was some kind of automatic updating done on my Surface Pro this morning and some kind of power problems but these details are even more obscure than they were on the Surface RT.  I should probably enable the same "highly detailed status messages" on the Surface Pro.

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April 29th, 2014 7:07pm

No there was no error .. infact When I put it to sleep/hibernate.. the screen display goes off immediately like it happens in the normal process.. but it doesn't hibernate....after about 5 mins it shuts downs the system. It seems like its trying to hibernate but is unable to so it shuts down.
April 30th, 2014 8:44am

Hi,

Is there any error message when you logon system last time you start the computer? Please also check Event Viewer if it identify this problem.

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April 30th, 2014 12:36pm

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