I bought a new HP Pavilion dv6 computer in December. It came with Windows 7. I purchased Microsoft Office 2010 and loaded it on the new computer. I have always used Word and Excel to create merge document and NEVER had an issue with my old computer (OS was Windows XP/Office 2003). The issue is that when I do a mail merge using Word and Excel, I have memory issues. If I'm running a merge -- even if I have no other programs open -- I cannot open any other Excel files. I will often get a message that says : Excel cannot complete this task with available resources. Choose less data or close other application." Sometimes there are no other applications running besides Excel and Word. I have contacted Microsoft; they say it's an HP problem. I have contacted HP; they say it's a Microsoft problem. Both companies have offered to help -- for a fee. The computer is less than a year old! Why should I have to pay someone to fix a problem that has existed since day 1?? If anyone can help, I'd be very grateful. Thanks! P.S. Yes, I am up to date on all the Microsoft updates.MC

how much RAM is on the new machine? are you using the 32-bit or the 64-bit version of office? Windows MVP, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint etc. My page on Video Card Problems is now my most popular landing page. My Page on SSD is now #2. See my gaming site for game reviews etc. Developer | Windows IT | Chess | Economics | Hardcore Games | Vegan Advocate | PC Reviews

I'm not sure what the solution for this is, so let's wait for someone who knows about this to respond. In case posting here doesn't work out, please post this question in the Office forums to get more qualified answerers on the subject. Office Forums: http://answers.microsoft.com/en-us/office Hope it helps!Kunal D Mehta - a Windows Server Enthusiast | My first TechNet Wiki Article

Hi, You may refer to the following thread for reference: Excel cannot complete this task with available resources. Choose less data or close other applications http://social.technet.microsoft.com/Forums/en-US/excel/thread/e0b82807-24f5-42b0-aaeb-3f2bc9e94dc2/ As Kunal said, it is recommended to post at Excel forum: Excel IT Pro Discussions Forum Alex ZhaoPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.