I have just installed 4 new DELL Optiplex 780 PCs running 32 bit Windows 7 on my small business network. All network printers loaded automatically and work fine. One PC then stopped printing on a networked SAMSUNG ML4551ND printer (which has 3 paper trays). The printer is connected to the server directly. I tried removing the printer and then tried to add it again but it comes up with an error code 0x0000002 saying Windows cannot add the printer. The printer does appear as a shred printer on the server. I then tried loading it through a local port directed to the server but the only driver available (having run the Windows update) is ML4550. When used with this driver the printer only shows 1 paper tray. Any ideas on how to fix this welcome.

The driver can be download from the following website. ML-4551ND - fast monochrome laser printer with embedded network capability Important Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. After installing the driver please try to add the printer again.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.