Windows 7 64-bit applications can't connect to Internet , but 32-bit applications can
I have Windows 7 Home Premium 64-bit. I can't connect to internet using 64-bit application such is IE9 or Opera. All 32-bit applications work fine (IE9, Opera, Skype etc.). I have the same problem in MS Office 2010 64-bit when I try to open hyperlink in MS Excel or Word. I use Eset Smart Security 64-bit. I checked firewall settings, tried create rules for IE9 64-bit, turn-off the firewal, uninstall the Eset, run Windows in Safe Mode with Networking - nothing. I checked the Event log for errors and I didn't find anything. Can anybody help me?
June 18th, 2012 1:50am

1. Are there any traces in event log(s)? 2. There is general troubleshooting IE http://support.microsoft.com/kb/956196/en-us 3. I would try to catch and analyze network traffic. Otherwise I would give a try to analyze processes (Process Monitor). Regards Milos
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June 18th, 2012 2:32am

I tried search event log but teher is nothing connected to this problem :( And Process Monitor doesn't show anything too.
June 18th, 2012 2:58am

Hi, Firstly, please let us know the error messages when 64-bit applications failed to connect to Internet. Meanwhile, please use Fiddler and Network Monitor to troubleshoot the issue. Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability. Hope this helps. Jeremy Wu TechNet Community Support
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June 18th, 2012 5:57am

Hi, Firstly, please let us know the error messages when 64-bit applications failed to connect to Internet. Meanwhile, please use Fiddler and Network Monitor to troubleshoot the issue. Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability. Hope this helps. Jeremy Wu TechNet Community Support
June 22nd, 2012 5:50am

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