Windows 7 64 bit BlueScreening repeatedly.
Hi,lately I've been having an issue with fairly consistent bluescreening. The issue is most often arising when trying to run games via Valve's Steam client, however recently it seems to have spread to other areas. Details of the most recent BlueScreen (occurred
when attempting to start up World of Warcraft) are below.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: a
BCP1: FFFFF6FB83200000
BCP2: 0000000000000000
BCP3: 0000000000000001
BCP4: FFFFF800028A93DA
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\020211-29203-01.dmp
C:\Users\Furael\AppData\Local\Temp\WER-40326-0.sysdata.xml
I've also uploaded the past 5 .dmp files onto skydrive: https://cid-a41be298e8a0070e.office.live.com/browse.aspx/.Documents?uc=5
Please can someone help me with this? It's driving me up the wall.
February 2nd, 2011 10:49am
Hi Furael,
the link doesn't work. Please change the sharing permissions so that we can see the folder.
André"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
Free Windows Admin Tool Kit Click here and download it now
February 2nd, 2011 3:47pm
Hi Andre,
Apologies,I've updated the permissions so you should now be able to access the .dmp files.
Thanks.
February 6th, 2011 7:06pm
MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 00041790, The subtype of the bugcheck.
The 41790 code is part of our an internal memory manager code but the bugcheck in my experience has almost always indicated hardware issues (RAM errors).
Source:
http://social.technet.microsoft.com/Forums/en-US/w7itproperf/thread/68407ce1-7491-4aee-bdef-5ff4bbc56d99/#11ce9f45-7906-4652-9619-a3ad457a87e9
Please download memtest86+ [1], burn a new bootable CD (use a CD-RW if possible) from the ISO (download and use ImgBurn [2][3] to do this or make double click on the ISO in Windows 7), reboot your PC and scan your RAM 4-5hours for errors. If it detects errors,
replace the faulty RAM.
If the memtest tells no error, please download CPU-Z [4], look in the memory and SPD tab and verify that the current RAM Speed and the Timings match to the values that you see in the SPD tab. If your RAM run at CR (Command Rate) 1T, change the value into 2T
in the BIOS. This should fix the crashes.
KMODE_EXCEPTION_NOT_HANDLED (1e) - This indicates that a kernel-mode program generated an exception which the error handler did not catch.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - access violation
STACK_TEXT:
nt!KeBugCheckEx
nt! ?? ::FNODOBFM::`string'+0x460da
nt!KiExceptionDispatch+0xc2
nt!KiPageFault+0x23a
nt!ExpCheckForIoPriorityBoost+0xe2
nt!ExpWaitForResource+0x8d
nt!ExAcquireResourceExclusiveLite+0x14f
fltmgr!FltpGetStreamListCtrl+0x100
fltmgr!SetContextIntoStreamList+0x6e
fltmgr!FltSetStreamContext+0x30
avgmfx64 +0x1084
Image path: \SystemRoot\System32\Drivers\avgmfx64.sys
Image name: avgmfx64.sys
Timestamp: Sun Apr 25 23:06:15 2010
Update AVG.
Bug Check 0xA: IRQL_NOT_LESS_OR_EQUAL
- This indicates that Microsoft Windows or a
kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
STACK_TEXT:
nt!KeBugCheckEx
nt!KiBugCheckDispatch+0x69
nt!KiPageFault+0x260
nt!MiDeleteValidSystemPte+0xaa
nt!MiDeletePteRange+0x291
nt!MiUpdateWsleHash+0x2d6
nt!MiRemoveWsle+0x7f
nt!MiFreeWsleList+0x304
nt!MiEmptyWorkingSet+0x24a
nt!MmAdjustWorkingSetSizeEx+0xad
IMAGE_NAME: memory_corruption
FAILURE_BUCKET_ID: X64_0xA_nt!MiDeleteValidSystemPte+aa
This also looks like a RAM issue.
André
[1]
http://www.memtest.org/download/4.20/memtest86+-4.20.iso.zip
[2]
http://www.imgburn.com/index.php?act=download
[3]
http://forum.imgburn.com/index.php?showtopic=61
[4]
http://www.cpuid.com/softwares/cpu-z.html"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
Free Windows Admin Tool Kit Click here and download it now
February 7th, 2011 10:06am