Windows 7 BSOD error 41
Starting in January of this year I began crashing while watching hulu. The error received in management is error 41, the well known kernel-power error. To what this refers I do not know. What I do know: Crashes watching hulu. Occasionally crashes at night when I put it into sleep mode. Crashed playing Oblivion. Error 41 is received Memtest comes up clean Realtemp cpu test passes (idle temp is 59-61) Doesn't crash under lighter loads. (seems stable if core is under 71 deg) WinDbg debug claims NetIO.sys is an issue most commonly. (also other .sys files)
February 12th, 2010 8:53am

Hello, Most of the BSOD issues are caused by physical memory crash, display card driver corrupted, Kernel-Power errors and antivirus program conflict. I noticed that you have done several tests and find some dll files may cause this crash (e.g. NetIO.sys). In order to check more detail info in dump file, I suggest you upload the file to your SkyDrive (public folder). Here is an important note for it:http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 You can follow the below steps to collect minidump files:=================1. Click "Start", input "SYSDM.CPL" (without quotation marks) in the “Search” bar and press “Enter”.2. Switch to the "Advanced" tab and click the "Settings" button under "Startup and Recovery". 3. Under "Write debugging information" section, make sure the "Small memory dump (128KB)" option is selected. 4. Make sure "%SystemRoot%\Minidump" is in the "Small dump directory" open box and click “OK”. If the Blue Screen appears again, please refer to the following steps to collect memory dump files: 1. Click “Start”, type “%SystemRoot%\Minidump" (without quotation marks) in “Search” bar and press “Enter”.2. Go to your Desktop, right-click on it and create a new folder named "Dump".3. Copy all the memory dump files (looks like [Mini092010-01.dmp]) in minidump to this folder.4. Right-click on the Dump folder, click "Send To", and click "Compressed (zipped) Folder".5. Please upload the file to SkyDrive. In addition, I suggested you updating your drivers (especially display card, NIC) from the computer vender's offical website or update automatically via Windows Update.http://windows.microsoft.com/en-US/windows7/Automatically-get-recommended-drivers-and-updates-for-your-hardware Meanwhile, you can also check the compatibility of your hardware on this website.http://www.microsoft.com/windows/compatibility/windows-7/en-us/Default.aspx?type=Hardware PS:Pls let me know the brand and module of your computer (including display card, NIC installed).
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February 12th, 2010 12:59pm

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