So I've recently experienced this bluescreen, it has happened twice in the last two months. First time I basically ignored it thinking I would not take any action until it happens again. As well I have been experiencing restarts when the computer is inactive. I have sleep mode set on never and yet if I leave my computer running all night when I awake I find it at the login screen. This has only been really happening recently as well. I would appreciate some help and any ideas that you can provide. Thanks in advance! Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: c5 BCP1: 0000000000000000 BCP2: 0000000000000002 BCP3: 0000000000000000 BCP4: FFFFF80002BBE00E OS Version: 6_1_7600 Service Pack: 0_0 Product: 768_1 Files that help describe the problem: C:\Windows\Minidump\042810-21013-01.dmp C:\Users\Kris\AppData\Local\Temp\WER-34679-0.sysdata.xml

YOu have this Bug Check: Bug Check 0xC5: DRIVER_CORRUPTED_EXPOOL The DRIVER_CORRUPTED_EXPOOL bug check has a value of 0x000000C5. This indicates that the system attempted to access invalid memory at a process IRQL that was too high. Resolving the Problem If you have recently installed any new software, check to see if it is properly installed. Check for updated drivers on the manufacturer's website. To debug this error, use the special pool option of Driver Verifier . If this fails to reveal the driver that caused the error, use the Global Flags utility to enable the special pool by pool tag. Use the driver verifier to check all non MS drivers and select the special pool option. When an error occurs, you get a BSOD. Uplaod this new Minidump files to your desktop please. André "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Hi, I would like to suggest you update the BIOS and the hardware drivers for Windows 7 first. If the issue persists, would you please upload the minidump files to the public folder of SkyDrive and provide us the link for further research. Collect Minidump Files ================= 1. Click "Start", input "SYSDM.CPL" (without quotation marks) in the “Search” bar and press “Enter”. 2. Switch to the "Advanced" tab and click the "Settings" button under "Startup and Recovery". 3. Under "Write debugging information" section, make sure the "Small memory dump (128KB)" option is selected. 4. Make sure "%SystemRoot%\Minidump" is in the "Small dump directory" open box and click “OK”. If the Blue Screen appears again, please refer to the following steps to collect memory dump files: 1. Click “Start”, type “%SystemRoot%\Minidump" (without quotation marks) in “Search” bar and press “Enter”. 2. Go to your Desktop, right-click on it and create a new folder named "Dump". 3. Copy all the memory dump files (looks like [Mini092008-01.dmp]) in Minidump to this folder. 4. Right-click on the Dump folder, click "Send To", and click "Compressed (zipped) Folder". 5. Please send the ZIP file to us. You may also analyze them with Debugging Tools by yourself. You can install it and it’s Symbol Packages from the following link: http://www.microsoft.com/whdc/Devtools/Debugging/default.mspx WinDbg will tell you the possible cause. For more information, please read Microsoft KB Article: How to read the small memory dump files that Windows creates for debugging. If no clue can be found, you may contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. To troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. Please be advised that contacting phone support will be a charged call. To obtain the phone numbers for specific technology request please take a look at the web site listed below: http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607 Regards, Arthur Li - MSFT