Hi any help would be greatly appreciated.. I have been using this version of windows for maybe more than a year now.. and suddenly it decided to say its not genuine.. I don't understand whats going on as i have always updated computer... I tried using windows activation update but it just ran in a dead loop.. This is what the diagnostic reports said: Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: 0xc004c4a2 Windows Product Key: *****-*****-H2BKK-YVCTF-DFCTR Windows Product Key Hash: JCGe64503se2BdLmL9KzF3hePJE= Windows Product ID: 00426-068-1443081-86480 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.001 ID: {AF606BEE-F392-4F67-AFD8-B9252489AE85}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.120503-2030 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office Enterprise 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{AF606BEE-F392-4F67-AFD8-B9252489AE85}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DFCTR</PKey><PID>00426-068-1443081-86480</PID><PIDType>5</PIDType><SID>S-1-5-21-965935999-3054673046-36254632</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP ENVY 17 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.13</Version><SMBIOSVersion major="2" minor="6"/><Date>20100812000000.000000+000</Date></BIOS><HWID>84B03B07018400FC</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>BB2A06F3DF56586</Val><Hash>sDsbdNqLAmEZwjJVGrvA8X4QZl4=</Hash><Pid>89388-707-8556425-65348</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Ultimate edition Description: Windows Operating System - Windows(R) 7, RETAIL channel Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00426-00172-068-144308-00-3081-7601.0000-2042012 Installation ID: 017852055392940944129605955612240864253905294452280971 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: DFCTR License Status: Notification Notification Reason: 0xC004F200 (non-genuine). Remaining Windows rearm count: 4 Trusted time: 22/07/2012 1:04:37 AM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0xC004C4A2 HealthStatus: 0x0000000000000000 Event Time Stamp: 7:22:2012 00:29 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: LgAAAAEAAQABAAEAAAACAAAAAgABAAEAonaCiQ5uYH9e78a3Yj0uCdhlXMpcXQ== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC HPQOEM SLIC-MPC FACP HPQOEM SLIC-MPC HPET HPQOEM SLIC-MPC BOOT HPQOEM SLIC-MPC MCFG HPQOEM SLIC-MPC WDAT HPQOEM SLIC-MPC ASF! HPQOEM SLIC-MPC SLIC HPQOEM SLIC-MPC ASPT HPQOEM SLIC-MPC SSDT PmRef CpuPm

This is Security forum and your question is off topic? For troubleshooting read article in MS KB here: http://support.microsoft.com/kb/2008385 Rgds Milos

What does it mean and how do you Security is playing role here? For troubleshooting read article in MS KB here: http://support.microsoft.com/kb/2008385 Rgds Milos

Hi, How did you activate Windows 7? Where did you get the key? I notice it is a HP computer. You should have COA which is affixed on the computer. If you find the product key on the COA, please use the following way to re-activate Windows 7. 1. Click Start -> type CMD in the search box -> in the list, right click CMD and run as administrator 2. In the open window, copy and paste the following command one by one net stop sppsvc cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform rename tokens.dat tokens.bar cd %windir%\system32 net start sppsvc Note: if you receive any error, please let me know. 3. After that, please restart the computer and run slui again. You can refer to: http://www.sevenforums.com/tutorials/18715-activate-windows-7-phone.html Niki Han TechNet Community Support

Hi, How did you activate Windows 7? Where did you get the key? I notice it is a HP computer. You should have COA which is affixed on the computer. If you find the product key on the COA, please use the following way to re-activate Windows 7. 1. Click Start -> type CMD in the search box -> in the list, right click CMD and run as administrator 2. In the open window, copy and paste the following command one by one net stop sppsvc cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform rename tokens.dat tokens.bar cd %windir%\system32 net start sppsvc Note: if you receive any error, please let me know. 3. After that, please restart the computer and run slui again. You can refer to: http://www.sevenforums.com/tutorials/18715-activate-windows-7-phone.html Niki Han TechNet Community Support

Hi any help would be greatly appreciated.. I have been using this version of windows for maybe more than a year now.. and suddenly it decided to say its not genuine.. I don't understand whats going on as i have always updated computer... I tried using windows activation update but it just ran in a dead loop.. This is what the diagnostic reports said: Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: 0xc004c4a2 Windows Product Key: *****-*****-H2BKK-YVCTF-DFCTR Windows Product Key Hash: JCGe64503se2BdLmL9KzF3hePJE= Windows Product ID: 00426-068-1443081-86480 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.001 ID: {AF606BEE-F392-4F67-AFD8-B9252489AE85}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.120503-2030 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office Enterprise 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{AF606BEE-F392-4F67-AFD8-B9252489AE85}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DFCTR</PKey><PID>00426-068-1443081-86480</PID><PIDType>5</PIDType><SID>S-1-5-21-965935999-3054673046-36254632</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP ENVY 17 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.13</Version><SMBIOSVersion major="2" minor="6"/><Date>20100812000000.000000+000</Date></BIOS><HWID>84B03B07018400FC</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>BB2A06F3DF56586</Val><Hash>sDsbdNqLAmEZwjJVGrvA8X4QZl4=</Hash><Pid>89388-707-8556425-65348</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Ultimate edition Description: Windows Operating System - Windows(R) 7, RETAIL channel Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00426-00172-068-144308-00-3081-7601.0000-2042012 Installation ID: 017852055392940944129605955612240864253905294452280971 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: DFCTR License Status: Notification Notification Reason: 0xC004F200 (non-genuine). Remaining Windows rearm count: 4 Trusted time: 22/07/2012 1:04:37 AM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0xC004C4A2 HealthStatus: 0x0000000000000000 Event Time Stamp: 7:22:2012 00:29 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: LgAAAAEAAQABAAEAAAACAAAAAgABAAEAonaCiQ5uYH9e78a3Yj0uCdhlXMpcXQ== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC HPQOEM SLIC-MPC FACP HPQOEM SLIC-MPC HPET HPQOEM SLIC-MPC BOOT HPQOEM SLIC-MPC MCFG HPQOEM SLIC-MPC WDAT HPQOEM SLIC-MPC ASF! HPQOEM SLIC-MPC SLIC HPQOEM SLIC-MPC ASPT HPQOEM SLIC-MPC SSDT PmRef CpuPm