Our company provided a workstation in Feb 2011. It was a brand new out of the box Asus EEE box, which came proloaded with Windows 7 Home Premium. Since we needed remote desktop, we purchased, downloaded, and upgraded the system to Windows 7 Pro. Everything has been humming along fine until two weeks ago when the system is suddenly locked out due to an invalid CD key. Why would the CD key suddenly be no good, much less how do we fix it? I asked the user if any settings were changed or if any updates were installed, and he said nothing has been done, the machine isnt even connected to the internet 99% of the time. Any ideas?

Hi, Thanks for the post. Please download the Microsoft Genuine Advantage Diagnostic Tool to check the activation status, then post the result back. Also, because this issue is related to license, so I strongly recommend to make a call to Microsoft support for assistance. This may be the better choice. Thanks. Regards, Juke TechNet Subscriber support in form. If you have any feedback on our support, please contact tngfb@microsoft.comPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi, How is it going? Please do not hesitate to let us know if you have further concerns. Regards, Juke TechNet Subscriber support in form. If you have any feedback on our support, please contact tngfb@microsoft.comPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi, Thanks for posting in Microsoft TechNet forums. As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as ‘Answered’ as the previous steps should be helpful for many similar scenarios. If the issue still persists, please feel free to reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you wish. BTW, we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems. Thanks for your understanding and efforts. Best Regards Juke Chou TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.