Windows 7 Professional 32 bit not using the connect to hidden network setting and not connecting.
I have a network with the following: XP 32 bit client (wired) Vista 32 bit clients (wireless) Windows Home Server (wired) Windows 7 64 bit clients (wireless) Windows 7 32 bit client (wireless) iPhone 3GS iPhone 4 The pertinent wireless settings are as follows: WPA2-Personal AES Hidden SSID Only the Windows 7 32 bit client (which has Windows Update set to automatically update) has a problem connecting. It did work until some point in the last few of months (it was offsite for a short while). The following are the hardware details of the client: Dell vostro 1710 Windows 7 Professional (6.1 x86) Dell Wireless 1395 WLAN Mini-Card (Broadcom v5.30.21.0) After trying many, many things, I ran the troubleshoot problems from the system tray (or whatever it is called now) once again. It recommended rebooting the router. When this didn't work I looked at the diagnostic details it provides (you need to expand the sections). The key item was as follows: Diagnostics stated that "Connect even if network not broadcasting: No" yet the UI has the checkbox "Connect even if the network is not broadcasting its name (SSID)" checked which allows it to do so. I attempted to use an alternative wireless connection (Draytek Vigor N61 802.11n USB Wireless Adapter) and had exactly the same issue. I have even tried to change the setting in case it was working in reverse (highly unlikely) and this was not the case (as expected). Regards,Gary Varga
September 15th, 2010 6:06am

I suggest you upgrade the firmware of the router. After upgrading the router should be reset. If no firmware upgrade is available you can also manually reset the route to clear everything and configure it again. If it does not help, please let us know if the issue occurs when you disable the antivirus and firewall on the problematic computer.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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September 17th, 2010 4:31am

And are you really suggesting that I "Turn it off and turn it on again"? http://en.wikipedia.org/wiki/The_IT_Crowd I really do not see how a router firmware upgrade or reboot can fix a fault in a Windows client even if on the same network. For completeness sake, the router has had its firmware updated to the latest version since this problem started to occur and it has been rebooted many times. I have now tried it with the firewall (Windows Firewall) off and the anti-virus (Microsoft Essentials) disabled. This should not have any effect as the WiFi connection is lower down the stack. And of course it did not. Surely the key statement in my original posting is the following: Diagnostics stated that "Connect even if network not broadcasting: No" yet the UI has the checkbox "Connect even if the network is not broadcasting its name (SSID)" checked which allows it to do so. Regards,Gary Varga
September 17th, 2010 6:15am

Unfortunately my first port of call would be back to basics..... 1. Check Machine BIOS is the latest 2. Check WLAN Card has the latest driver (not always shipped as these machines can sit on a dock in Hong Kong whiclst another driver is developed) At first reading it does seem to be a miscommunication between the GUI app for the wireless card and the driver and the actual configuration settings held of the WLAN Card, far from a router, switch or Infrastructure hardware related issue. Regards, Bruce :)
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September 17th, 2010 6:26am

I attempted to use an alternative wireless connection (Draytek Vigor N61 802.11n USB Wireless Adapter) and had exactly the same issue. I think my original statement, repeated above, suggests that it is not (either of) the network adapter(s). And yes the drivers are the latest ones. The BIOS is the latest version too. Most defects I have seen have NOT been Windows but in this circumstance EVERYTHING points to it. So in conclusion to the tests run it is not: BIOS network adapter router firewall anti-virus What does that leave? Please don't anyone ask me to check the version of MS Office I have installed. Regards,Gary Varga
September 17th, 2010 6:53am

you got to create your network details on your windows 7 machine. OR try this manual www.computesimple.com
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September 17th, 2010 2:55pm

And are you really suggesting that I "Turn it off and turn it on again"? http://en.wikipedia.org/wiki/The_IT_Crowd I really do not see how a router firmware upgrade or reboot can fix a fault in a Windows client even if on the same network. For completeness sake, the router has had its firmware updated to the latest version since this problem started to occur and it has been rebooted many times. I have now tried it with the firewall (Windows Firewall) off and the anti-virus (Microsoft Essentials) disabled. This should not have any effect as the WiFi connection is lower down the stack. And of course it did not. Surely the key statement in my original posting is the following: Diagnostics stated that "Connect even if network not broadcasting: No" yet the UI has the checkbox "Connect even if the network is not broadcasting its name (SSID)" checked which allows it to do so. Regards, Gary Varga Hi, I did not mean turn off and turn on the router. You may reset the router. Generally most routers have a reset key. It will be reset after you pressing the key for seconds. For detail information please see the instruction of the router.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
September 19th, 2010 11:34pm

I know about resetting a router. Which, of course, sets it back to factory settings. Why on earth should I have to do this for a defect in Windows? And what do you possibly believe it would it fix? Regards,Gary Varga
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September 20th, 2010 2:55am

I had the same problem but I only had the 1 entry of my network SSID in the "Manage Wireless Networks" list. I then added a couple of bogus entries and clicked "Connect to a more preferred network if available". I also added an entry of one of my neighbor's network and checked the same boxes. Of course, I moved my network up to the top of the list. The issue seems to be resolved now. You might want to at least try that.
January 9th, 2011 2:45pm

I had the same problem but I only had the 1 entry of my network in the "Manage Wireless Networks" list. I added a couple of bogus entries and clicked "Connect to a more preferred network if available". I also added an entry of one of my neighbors network and check the same boxes. The issue seems to be resolved now. You might want to at least try that.
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January 9th, 2011 2:45pm

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