Windows 7 Professional SP1 Activation Error 0xc004f032
3 days ago, I began to see a message on my screen stating that my Windows 7 Professional SP1, build 7601 was not valid. The error code was 0xc004f032. I ran the diagnostic tool, after re-inputting the Product Key (which seemed to resolve the issue), but
want some assurance from Microsoft that this will not re-occur in 30, 60, or 90 days. I need to know if I need to contact the vendor to request a different distribution, or request a different key from Microsoft, or what. I did pay $$ for the OEM media, and
did not anticipate that this would be an issue. It appears to be a valid Microsoft product. Please advise!
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-RGW49-K6F8R-QGX2Q
Windows Product Key Hash: 7m5UJknvezWp7u4hR4il44Xg0lQ=
Windows Product ID: 00371-OEM-9307351-20943
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {E0634CEA-E2AC-45CD-BAB7-0DFE515D6E31}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Opera\Opera.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E0634CEA-E2AC-45CD-BAB7-0DFE515D6E31}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-QGX2Q</PKey><PID>00371-OEM-9307351-20943</PID><PIDType>8</PIDType><SID>S-1-5-21-3944226743-475265948-1363195644</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP
Compaq 6530b</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68PDD Ver. F.13</Version><SMBIOSVersion major="2" minor="4"/><Date>20091208000000.000000+000</Date></BIOS><HWID>621F3507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product
GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>999B7DBA0C286D2</Val><Hash>fdk1VdvgvAIjqAEz6Xd13KUFrgM=</Hash><Pid>81599-873-5963507-65025</Pid><PidType>1</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App
Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: da22eadd-46dc-4056-a287-f5041c852470
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00186-073-520943-02-1033-7601.0000-2902011
Installation ID: 014203073580598105145963201703692640983872698096757900
Processor Certificate URL:
http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL:
http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL:
http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL:
http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: QGX2Q
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 10/17/2011 4:48:15 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:15:2011 20:05
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAIAAAABAAAAAwABAAEAJJSqomYten/2x6wGApOEm8LsXUV+Ulb/Rso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM 30DD
FACP HPQOEM 30DD
HPET HPQOEM 30DD
MCFG HPQOEM 30DD
ASF! HPQOEM 30DD
TCPA HPQOEM 30DD
SSDT HPQOEM SataAhci
SLIC HPQOEM SLIC-MPC
SSDT HPQOEM SataAhci
DMAR
SSDT HPQOEM SataAhci
SSDT HPQOEM SataAhci
SSDT HPQOEM SataAhci
October 17th, 2011 5:05pm
110 reads, but no replies... I guess I'm going to have to anti-up to Microsoft to get an official answer, eh?-- Bill 734-730-6425
Free Windows Admin Tool Kit Click here and download it now
October 18th, 2011 10:48am
You need to activate the system with OEM key if you installed the system with OEM media. In this case I suggest you contact the OEM support and activate the system.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
October 19th, 2011 2:22am
You need to activate the system with OEM key if you installed the system with OEM media. In this case I suggest you contact the OEM support and activate the system.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Free Windows Admin Tool Kit Click here and download it now
October 19th, 2011 9:19am