Windows 7 RC and Internet Explorer
I have installed Windows 7 RC on a computer and it is a dual boot with XP. When I try to open Internet Explorer, it open's but says it is connecting, but it never does connect. When I try to shut it down, I have to use task manager to shut it down. I have installed Chrome and Fox Fire and they both work without any problems. I tried to uninstall it but that isn't an option. I also tried to install it, but it won't let me because it says it is part of Windows 7. I thing the problem has something to do with it being a dual boot machine. Anyone have any suggestions?
July 7th, 2009 12:22am

Hi, Have you installed any third party toolbars? If so, I suggest that you remove them and check the result. If the issue still occurs, I suggest that you launch IE in No Add-ons Mode. Click the Start Button, All Programs, Accessories, System Tools, and then click Internet Explorer (No Add-ons). If the issue does not reoccur, it may be caused by an IE Add-on. In that case, lets continue to perform the following steps to narrow down the cause. Check Internet Explorer Add-Ons=========================1. Click Tools, and then click Internet Options. 2. Click the "Programs" tab, and then click Manage Add-ons. 3. Select an add-on in the Name list, and then click Disable. 4. Restart IE with Add-ons and check the issue again. If the issue is resolved, the disabled Add-on was the cause of the issue. If the issue reoccurs, continue to disable the next Add-on using the same method. By doing so, we could determine which Add-on contributed to the issue. If the above suggestion does not help, please run HIJackThis and paste the log in your post. 1. Download the Internet Explorer analyzer HijackThis from the following link: Trend Micro HijackThis 2.0.2 - TechSpot DownloadsPlease Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability. 2. Save the zip file to your Desktop.3. Right-click the zip file, choose "Extract All", select the path to save the file (you may leave it as the default value), and then you will receive the extracted file.4. Double click the extracted file to run HiJackThis. (Note: If there is a notification message, please click OK.) 5. In the HijackThis window, click "Do a system scan and save a log file". (Note: If there is a notification message, please click OK.) 6. HijackThis will scan the system and generate a log file in Notepad. 7. On the log file menu, please click File and choose Save As. Save the file to the Desktop. Arthur Xie - MSFT
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July 8th, 2009 1:17pm

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