Hi all, I have got an installation package (windows6.1-KB976932-X64.exe) of Service Pack 1 but I am not successful in installing it. The error - "Service Pack 1 setup can't identify the version of Windows on this computer". The advice is to run the System Update Readiness Tool (Windows6.1-KB947821-v10-x64.msu); I did successfuly but the SP1 still ends with the same mesage. Any ideas? Many thanks, Guss

Hi, to see the cause of Windows 7 update failures, we must look for error messages in the following log files: Please run the Windows Explorer and go to the folder "C:\Windows\Logs\CBS\" and copy all files to your document folder, also copy the setupapi.dev.log from the folder C:\Windows\Inf and the file "C:\Windows\winsxs\poqexec.log " to your document folder (otherwise you can't upload it), zip all files into 1 ZIP and upload the zip to your SkyDrive [1] and post a link here. André [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65"A programmer is just a tool which converts caffeine into code" Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221